Maharashtra German language Jobs – 127 Open Jobs Today

Customer Support Specialist
Blue Ribbon Bags India Pvt Ltd —Lower Parel, Mumbai, Maharashtra
- ₹17,000 - ₹18,000 a month
- Weekend availability
- Spanish
- Customer service
- English
Quick apply
1d
Accounts Payable SME
Tata Consultancy Services —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Regulatory Affairs Associate
Pharmanovia —Mumbai, Maharashtra
- Full-time
- Remote
- Bachelor's degree
14d
Business Development Executive
3D Engineering —Pune, Maharashtra
- CRM software
- Spanish
- Microsoft Outlook
Technical Product Senior Analyst (SAS Mainframe), AVP
Deutsche Bank —Pune, Maharashtra
- Full-time
- DevOps
- English
- Java
- Health insurance
Protection & Automation Engineer
Siemens —Pune, Maharashtra
- Full-time
- English
- Programmable logic controllers
- Project management
Supplier Quality Engineer: EME (Gears, machining components, Forgings & Transmissions)
AGCO —Pune, Maharashtra
- English
- Bachelor's degree
- Manufacturing
- Health insurance
Principal Design Engineer (Electrical), LLE, Drives & DH
Konecranes —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Analysis skills
- Electrical experience
Quick apply
3d
EV Proposal Engineer
iTech Robotics and Automation —Pune, Maharashtra
- AutoCAD
- English
Sr. Proposal Engineer/ Lead Proposal Engineer
Atlas Copco Group —Pune, Maharashtra
- Hybrid work
- AutoCAD
- Microsoft Excel
- PMP
Scala Data Engineer - VOIS
Vodafone —Pune, Maharashtra
- Full-time
- SQL
- Continuous improvement
- Analytics
3d
C# Developer
Cohortech Consultancy —Pune, Maharashtra
- Email
- Computer Science
- English
- Databases
3DEXPERIENCE Solution Architect F/M - Permanent - Pune
We.PLM —Pimpri-Chinchwad, Maharashtra
- Hybrid work
- Engineering
- English
- Master's degree
6d
Proposal Engineer- Battery Assembly Line
iTech Robotics and Automation —Pune, Maharashtra
- AutoCAD
- English
- Bachelor's degree
GL Accountant – EMEA
Institutional Shareholder Services —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Senior Specialist - Solution Engineering - Global Service Centre
DP World —Mumbai, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- English
Quick apply
Associate Director
FutureBridge —Navi Mumbai, Maharashtra
- Full-time
- English
- Master's degree
- Team management
HV Components Engineer
Verolt Engineering —Pune, Maharashtra
- Full-time
Manager - Quantity Surveying
Marsh —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Spanish
- English
- Microsoft Office
Specialist Chassis Electronics
Skoda Auto —Pune, Maharashtra
- English
- Master's degree
- Analysis skills

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Customer Support Specialist

Blue Ribbon Bags India Pvt Ltd
Lower Parel, Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹17,000 - ₹18,000 a month
1 day ago

Benefits

Provident Fund

Qualifications

French
Spanish
Multilingual
Customer service
Call centre
English
Portuguese
Italian
Communication skills
German

Full job description

Hiring: Customer Support Specialist (Rebooking Operations Team) – Back Office
Location: Lower Parel East, Mumbai (Near Lower Parel & Curry Road Station)
Position: Customer Support Specialist-Rebooking Operations Team (Back Office Role)
Job Types: Full-time, Fresher or or 1–2 years experience
Shifts: Rotational (Morning, Day, Night) including weekends/holidays – Shift changes every 14 days

Morning: 7:30 AM – 3:30 PM

Day: 3:30 PM – 11:30 PM

Night: 11:30 PM – 7:30 AM

Weekly Off: 1 Day Off Every Week

Contact: +91-9819311098

Eligibility:

Freshers or 1–2 years experience in customer service, call center / Back Office roles
Age Limit: Maximum 26 years
Qualifications: Graduation
Must be based in Mumbai

Salary & Benefits:

₹18,000/- per month
Additional Perks:

✔ Travelling Expenses
✔ Night Shift Allowance

Key Responsibilities:

Respond promptly and professionally to inbound customer calls and emails regarding flight rebooking eligibility.
Verify customer identity and booking details, including date of birth and flight ticket PNR (Passenger Name Record), following data-verification protocols.
Clearly explain the Trip rebooking process to customers, including what to expect next and realistic timelines.
Inform customers that alternative trip options will be sent via email, and clearly explain that they must reply to that email to select their preferred option.
Communicate the 24-hour response window.
Monitor outstanding offer cases approaching their 24-hour deadline and send polite reminder communications where appropriate.
Accurately log every interaction, customer detail, and case outcome in customer support and case management systems.
Escalate complex, sensitive, or ambiguous cases to the Operations team or relevant internal stakeholders.
Maintain a consistently polite, patient, and empathetic tone, particularly with customers who may be stressed about travel disruption.
Identify recurring customer questions or friction points and feed insights back to the Operations and Product teams to improve the customer journey.
Adhere strictly to data privacy and confidentiality standards when handling personal and travel information.

Required:

Fluent English, both written and spoken, with clear pronunciation and a neutral, easily understood accent, this role involves frequent live phone conversations with international customers.
Previous experience in a customer service, call center, or support role (travel, airline, or insurance industry experience is a strong plus).
Excellent verbal communication skills: warm, patient, and confident on the phone.
Strong written communication skills for professional, friendly, and clear email correspondence.
High attention to detail when collecting and verifying sensitive personal and booking information.
Comfortable working with case management, CRM, or helpdesk software (e.g., Zendesk, NeetoDesk, or similar) — training will be provided.
Ability to stay composed and empathetic when speaking with customers who are anxious, frustrated, or facing travel disruption.
Reliable, punctual, and comfortable working shift patterns that may include evenings, weekends, or holidays.

Nice to Have

Additional languages beyond English (Spanish, Italian, French, German, or Portuguese)
Experience working with airlines, OTAs, travel agencies, or travel insurance/assistance providers.
Familiarity with PNR structures and airline booking systems.
Experience working in a startup or fast-paced, evolving operational environment.

How to Apply

Please read the Job Description carefully before applying.

Please submit your CV/resume along with a short note (written in English) describing your relevant customer service experience. Shortlisted candidates will be invited to a phone/video interview that includes a brief live English-language assessment.

Pay: ₹17,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

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