Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
We are seeking a dynamic and experienced Program Manager cum System Analyst to join our team. This hybrid role is responsible for leading and managing programs and systems related to our third-party management lifecycle. The ideal candidate will act as a critical liaison between our business stakeholders, technology teams, and third-party vendors to ensure the successful delivery and continuous improvement of our third-party management platforms. This individual will drive projects from conception to completion, while also gathering and translating business needs into robust system solutions.
Key Responsibilities
Program Management
Project Leadership:Lead the planning, execution, and delivery of complex projects and programs for third-party management systems, ensuring they are completed on time and to the required quality standards.
Strategic Planning:Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
Stakeholder Communication:Serve as the primary point of contact for all project-related communications. Provide regular status updates, reports, and presentations to stakeholders at all levels.
Risk Management:Proactively identify, assess, and mitigate project risks and issues. Develop and implement contingency plans to minimize impact on project delivery.
Team Coordination:This will be an IC role and require coordination with Business, Operations and Technology Teams.
System Analysis
Requirements Gathering:Elicit, analyze, and document business, functional, and non-functional requirements from stakeholders for new systems and enhancements to existing platforms.
Process Improvement:Analyze and model existing business processes and systems to identify inefficiencies, gaps, and opportunities for improvement. Recommend and implement optimized solutions.
System Testing & Validation: Support the UAT testing phase for business and operations stakeholders
Qualifications
Experience:
7-10 years of proven experience in a program management or project management role.
Demonstrable experience working on systems and projects related to third-party risk management, vendor management, procurement, or supply chain management.
Methodologies: Understanding of project and software development lifecycle (SDLC) methodologies, including Agile.
Analytical Skills:Exceptional analytical, problem-solving, and critical-thinking skills with a keen attention to detail.
Communication Skills:Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
Interpersonal Skills:Strong interpersonal and leadership skills, with a proven ability to build relationships, influence decisions, and drive consensus among diverse teams.
Preferred Skills
Certifications:PMP, PRINCE2, Certified Business Analysis Professional (CBAP), or similar certifications are highly desirable.
Platform Experience:Hands-on experience with leading third-party management platforms such as Procure2Pay, Aravo, or similar enterprise systems.
Regulatory Knowledge:Familiarity with managing Regulatory projects is desirable.
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Project and Program Management
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Program Management
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Full time
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Please see the requirements listed above.
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For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
