Nand Nagri Delhi Delhi Desktop support technician Jobs – 126 Open Jobs Today

Senior Administrator - MS System Center Configuration Manager (SCCM)
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
Country Manager - Technical Support
Maruti Suzuki India Ltd —Delhi, Delhi
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Customer & IT Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
Technical Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
L2 Support Engineer (IT)
Radiant Info Solutions —Delhi, Delhi
Officer, Instructional Design and Technical Support
Room to Read —Delhi, Delhi
- Full-time
- English
- Master's degree
- Education
- Health insurance
Senior Systems Administrator (Algorithmic Trading)
Tethys Technology —Noida, Uttar Pradesh
- Email
- Software troubleshooting
- English
- Windows
- Health insurance
Customer Service & Technical Support
Giritra Technology —West District, Delhi
Customer Support Associate – Chat Process (Semi-Technical)
CSG Technosol Pvt Ltd —Noida, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
IT Support Executive/Telecaller
Easy Solution —Delhi, Delhi
- Communication skills

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Senior Administrator - MS System Center Configuration Manager (SCCM)

HCLTech -
Gautam Budh Nagar, Uttar Pradesh

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Job details

Qualifications

ITIL Certification
SCCM
ITIL
Root cause analysis
Communication skills

Full job description

Gautam Buddha Nagar, Uttar Pradesh
Job Summary
The Sr. SCCM Administrator plays a critical role in providing advanced technical support and operational excellence within the Support & Operations team. This position is responsible for troubleshooting complex incidents, conducting root cause analysis, and implementing effective solutions to enhance customer satisfaction and maintain a robust security posture.
Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements While Maintaining Compliance With Company Policies In Sccm Operations.
2. Provide Technical Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Solutions To Resolve Sccm-Related Technical And Security Issues.
3. Engage In Knowledge Base Update And Management, Delivering Training And Coaching To New Analysts To Enhance Team Capabilities.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Other Support Teams, Ensuring Seamless Operations And A Strong Security Posture.
5. Ensure A Positive Customer Experience And High Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Security Threats.
Skill Requirements
1. Advanced Proficiency In Sccm For System Configuration And Management.
2. Strong Problem-Solving Skills For Complex Technical Issues And Root Cause Analysis.
3. Excellent Communication Skills To Provide Effective Training And Support.
4. Familiarity With Itil Practices For Incident And Service Management.
5. Proficient In Security Best Practices Related To Systems Management.

Other Requirements
1. Optional But Valuable: Microsoft Certified: Modern Desktop Administrator Associate.
2. Optional But Valuable: Itil Foundation Certification
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desktop support technician jobs in nand nagri delhi delhi

Senior Administrator - MS System Center Configuration Manager (SCCM)

Country Manager - Technical Support

Customer & IT Support

Technical Support

L2 Support Engineer (IT)

Officer, Instructional Design and Technical Support

Senior Systems Administrator (Algorithmic Trading)

Customer Service & Technical Support

Customer Support Associate – Chat Process (Semi-Technical)

IT Support Executive/Telecaller

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