Civil Lines Delhi Delhi Project administrator Jobs – 189 Open Jobs Today

Lead Administrator (Support &Operations)
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
Administrator - IAM Operations
HCLTech —Gautam Budh Nagar, Uttar Pradesh
SME - Problem Management, ServiceNow
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Analysis skills
- Presentation skills
- Communication skills
Track Manager - Oracle Administration,PostgreSQL
HCLTech —Noida, Uttar Pradesh
- Rotational shift
- Azure
- Oracle
- Computer Science
12d
Senior Engineer - Microsoft 365 Administration
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Communication skills
9d
Track Manager - Citrix Virtual Desktops Essentials
HCLTech —Noida, Uttar Pradesh
- Remote
- Microsoft Access
- Azure
- Computer Science
12d
Track Lead - BEA WEBLOGIC, Websphere Application Server
HCLTech —Noida, Uttar Pradesh
- Oracle
- Analysis skills
- Communication skills
9d
Track Manager - Telepresence,Microsoft Intune
HCLTech —Noida, Uttar Pradesh
- Microsoft Outlook
- Windows
- SharePoint
13d
Track Lead - Logical DBA, MySQL
HCLTech —Noida, Uttar Pradesh
- Management
- SQL
- AWS
8d
Track Manager - MS System Center Configuration Manager (SCCM)
HCLTech —Noida, Uttar Pradesh
- SQL
14d
SeniorAdministrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech —Noida, Uttar Pradesh
- Azure
- Windows
- AWS
14d
Track Manager - AWS Security, Cloud Security
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Microsoft Access
- Software troubleshooting
- AWS
7d
LEAD ADMINISTRATOR L3
Wipro Limited —Noida, Uttar Pradesh
4d
Senior Education Advisor
PAC Asia —Delhi, Delhi
- Full-time
- Mentoring
- Marketing
Azure Cloud Solution Architect (Database Migration & Modernization)
WebSenor InfoTech —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Databases
- SQL
Quick apply
Technical Writer, Noida, India
Interra Systems Inc. —Noida, Uttar Pradesh
- Email
- Microsoft Word
- English
- Master's degree
Senior Backup Engineer
Kyndryl —Noida, Uttar Pradesh
- Full-time
- Software troubleshooting
- Communication skills
IT Operations Lead
MAQ Software —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- Azure
- Computer Science
Quick apply
Technical Specialist MS - Systems
NTT DATA —Delhi, Delhi
- Full-time
- Azure
- Oracle
- AWS
Sr. System Engineer (Linux)
Intelligent Digital Security —Delhi, Delhi
- Computer Science
- Master's degree
- SQL

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Lead Administrator (Support &Operations)

HCLTech -
Noida, Uttar Pradesh

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Job details

Qualifications

Microsoft Excel
Microsoft Access
Azure
SQL

Full job description

Noida, Uttar Pradesh
Job Summary
Conducts quality (soft skill & Language) review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
Audits representatives' inbound and outbound phone calls and/or correspondence, observing tangibles and intangibles of customer experience.
Testing tickets and process compliant to policies and procedures
Participate in process reviews to inform the resolution of defects.
Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
Take responsibility for providing and maintaining internal process metrics and tracking key deliverables
Evaluates and records the quality and performance during each call.
Summarizes findings and recommendations and forwards to supervisor to use in performance assessments and promotional decisions.
Provides feedback on uniform application of guidelines and procedures.
Provides critical data used to generate weekly or monthly reports on the performance of phone, chat or email representatives. Identifies adverse performance trends and patterns.
Provides input and assists with the development of additional training or policy and procedure changes that may be required to enhance service productivity.
Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
Participates in meetings and presentations or other designated special projects as assigned by department management. Maintains a comprehensive working knowledge of polices, procedure, and benefits across all product lines.
Develops job aides and other tools to assist representatives in improving overall quality of interactions.
Other duties as assigned by Management.
Key Responsibilities
Should possess skills to turn data into information, information into insight and insight into business decisions.
Should have knowledge to identify business trends utilizing real data to optimize statistical efficiency and quality.
Should be able to conduct full lifecycle analysis to include requirements, activities, and design.
Should have knowledge to develop analysis and reporting capabilities.
Experience in creating database on MS Excel, MS Access, SQL
Should have knowledge on MS Azure Cloud Data factory, Blob, or any other tool for storing large quantities of data.
Should know how to administer containers in MS Azure.
Should be able to deploy and schedule pipeline.
Experience in storing data, creating reports, analyzing reports, creating custom reporting pivots, charts and sharing findings with various departments, project stakeholders and management.
Identify, Analyze and Interpret trends or patterns in complex data sets.
Work with management to prioritize business and information needs.
Design Executive Reports for CXOs, EVPs and/or any other Executives
Design, create, alter, validate, and maintain Data Solutions, to meet business needs.
Compile analysis reports that are delivered to client and then follow-up on all results.
Determine and document project requirements for business processes and abide by those requirements for future projects’ reporting.
Interpreting data, analyzing results using statistical techniques and providing ongoing reports
Acquiring data from primary or secondary data sources and maintaining databases. Database may be any tool like MS Excel, MS Access, or Business Objects, etc.
Knowledge on MS Power Automate
Should be able to create automated workflows between apps and services to synchronize files, get notifications, collect data and more.
Should possess knowledge on building apps using MS Power Apps

Good to know how to write code to extend business app creation and customization using MS Power Apps

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Refine Your Search

project administrator jobs in civil lines delhi delhi

Lead Administrator (Support &Operations)

Administrator - IAM Operations

SME - Problem Management, ServiceNow

Track Manager - Oracle Administration,PostgreSQL

Senior Engineer - Microsoft 365 Administration

Track Manager - Citrix Virtual Desktops Essentials

Track Lead - BEA WEBLOGIC, Websphere Application Server

Track Manager - Telepresence,Microsoft Intune

Track Lead - Logical DBA, MySQL

Track Manager - MS System Center Configuration Manager (SCCM)

SeniorAdministrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Track Manager - AWS Security, Cloud Security

LEAD ADMINISTRATOR L3

Senior Education Advisor

Azure Cloud Solution Architect (Database Migration & Modernization)

Technical Writer, Noida, India

Senior Backup Engineer

IT Operations Lead

Technical Specialist MS - Systems

Sr. System Engineer (Linux)

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