Lake Market Kolkata West Bengal Call center Jobs – 111 Open Jobs Today

Customer Service Associate – Retail – Kolkata
Fusion CX —Kolkata, West Bengal
- Full-time
- Customer service
- English
- 12th Pass
Quality Analyst – Outbound Collections – Kolkata, India
Fusion CX —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Assistant Manager Training & Quality
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Leadership
- Communication skills
Quick apply
Telemarketing Executive
Sunshine Manpower Solution And Services —Kolkata, West Bengal
- ₹1,25,000 - ₹2,25,000 a year
- Full-time
- Customer service
- English
- Communication skills
Assistant Executive - Coordination
Noventiq —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Communication skills
14d
Telemarketing Executive
GreenLife Insurance Broking —Kolkata, West Bengal
- English
- Communication skills
Customer Service Associate – Premium Voice Process – Kolkata, West Bengal
Fusion CX —Kolkata, West Bengal
- Customer service
- English
- 12th Pass
Customer Service Associate – Supplier Procurement – Blended (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- English

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Quality Analyst – Outbound Collections – Kolkata, India
Fusion CX —Kolkata, West Bengal
Collections experience: Minimum 2 years in international collections within a BPO environment (mandatory). You will monitor outbound collections transactions,…

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Customer Service Associate – Retail – Kolkata

Fusion CX -
Kolkata, West Bengal

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Job details

Fresher | Full-time

Qualifications

Customer service
Call center experience
English
12th Pass
Hindi
Communication skills

Full job description

Are you a fresher or an experienced customer service professional fluent in English and Hindi? Are you exploring customer service jobs in Kolkata or looking for stable contact center jobs in Kolkata within a structured, professional environment? Fusion CX is hiring Customer Service Associates for a full-time, work-from-office role based in Kolkata. This opportunity is ideal for candidates seeking long-term growth in call center jobs in Kolkata, with clearly defined responsibilities, consistent processes, and a disciplined contact center setup.

Job Description:

About the Role
As a Customer Service Associate, you will handle customer interactions across voice-based contact center operations. The role requires strong communication skills, operational discipline, and the ability to follow defined service and compliance standards while delivering accurate and professional customer support.

Key Responsibilities

Handle customer interactions efficiently in a contact center operations environment.
Communicate clearly and professionally with customers through voice interactions.
Maintain accuracy while documenting customer interactions and service details.
Follow process guidelines, quality standards, and compliance requirements consistently.
Ensure adherence to attendance, schedule, and performance benchmarks.
Represent the organization professionally in all customer communications.
Support day-to-day service delivery while maintaining service quality expectations.
Perform assigned operational tasks in line with business and process requirements.

Job Requirements:

Education

Minimum qualification: 12th pass (XII) or equivalent.

Experience & Skills

Suitable for contact center operations roles.
Fluency in English and Hindi (spoken and written) is mandatory.
The ability to speak or write additional languages as required by the process is an advantage.
Physically fit and capable of performing duties in a work-from-office environment.
Clear verbal communication and professional customer handling skills.
Willingness to comply with employment verification and service provider policies.

Work Mode & Location

Work From Office (WFO)
Location: Kolkata, India

Why Join Fusion CX?

Fusion CX offers stable and structured customer service jobs in Kolkata within a professional contact center environment. Employees benefit from defined processes, consistent work schedules, and exposure to large-scale contact center operations in Kolkata. This role is well-suited for candidates seeking full-time call center jobs in Kolkata, professional stability, and long-term career development within a people-focused CX organization.

Apply Now

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call center jobs in lake market kolkata west bengal

Customer Service Associate – Retail – Kolkata

Quality Analyst – Outbound Collections – Kolkata, India

Assistant Manager Training & Quality

Telemarketing Executive

Assistant Executive - Coordination

Telemarketing Executive

Customer Service Associate – Premium Voice Process – Kolkata, West Bengal

Customer Service Associate – Supplier Procurement – Blended (WFO, Kolkata)

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