Hatibagan Kolkata West Bengal Call centre Jobs – 112 Open Jobs Today

Customer Service Associate – Outbound Support (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Customer service
- English
- 12th Pass
Trainer – Customer Support – Howrah, India
Fusion CX —Howrah, West Bengal
- Customer service
- Microsoft Office
- Bachelor's degree
Assistant Executive - Coordination
Noventiq —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Communication skills
14d
Quality Analyst – Outbound Collections – Kolkata, India
Fusion CX —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Telemarketing Executive
Sunshine Manpower Solution And Services —Kolkata, West Bengal
- ₹1,25,000 - ₹2,25,000 a year
- Full-time
- Customer service
- English
- Communication skills
Customer Service Associate – Premium Voice Process – Kolkata, West Bengal
Fusion CX —Kolkata, West Bengal
- Customer service
- English
- 12th Pass
Telemarketing Executive
GreenLife Insurance Broking —Kolkata, West Bengal
- English
- Communication skills
Customer Service Associate – Supplier Procurement – Blended (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- English

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Data Entry Operator
Larsen & Toubro —Kolkata, West Bengal
0–2 years of experience in data entry or similar role. Verify data for errors, inconsistencies, or missing information. Posted On 20 May 2026.
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SARKAR ROADLINES —Sodepur, Kolkata, West Bengal
Experience in transport/logistics industry will be an added advantage. Minimum 1 year experience preferred in transport/logistics data entry work.
₹9,000 - ₹12,000 a month
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Customer Service Associate – Outbound Support (WFO, Kolkata)

Fusion CX -
Kolkata, West Bengal

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Job details

Qualifications

Customer service
English
E-Commerce
12th Pass
Customer support
Outbound voice
Hindi
Communication skills

Full job description

If you are looking for E-commerce customer service jobs or call center outbound vacancies in Kolkata that combine structured processes, direct customer interaction, and steady work-from-office operations, this role is designed for you. Fusion CX is hiring Customer Service Associates for an outbound support role supporting an e-commerce operations environment. This position is ideal for professionals who are confident communicators in Hindi and English and comfortable handling outbound customer conversations within defined timelines.

This role operates within a structured, performance-driven environment, offering stability, clear expectations, and hands-on customer engagement experience.

Job Description:

About the Role

As a Customer Service Associate – Outbound Support, you will be responsible for making outbound calls to customers, addressing queries, sharing information, and supporting resolution workflows. The role requires strong communication skills, confidence in customer interaction, and adherence to defined calling processes and schedules.

Key Responsibilities

Make outbound calls to customers as per assigned call lists and operational requirements
Communicate clearly and convincingly with customers in Hindi and English
Share accurate information and address customer queries during outbound interactions
Follow defined calling scripts, processes, and escalation guidelines
Maintain basic call records and updates as required by the process
Ensure professionalism and customer courtesy during all interactions
Meet daily calling targets and productivity expectations
Adhere strictly to attendance, shift timing, and WFO requirements

Note: Responsibilities may evolve based on operational needs.

Job Requirements:

Education

Higher secondary education completed from a recognized board or equivalent

Experience & Skills

Good communication and convincing skills in Hindi and English
Confidence in handling outbound customer conversations
Ability to work in a target-driven, structured calling environment
Comfortable using a personal mobile device for outbound calling during work hours
Basic customer handling and interpersonal skills
Willingness to follow standard operating procedures

Work Mode & Shift

Work From Office (WFO)
Outbound calling duration: As per daily operational requirements

Why Join Fusion CX?

At Fusion CX, customer support teams work in a professional, process-driven environment where clarity, accountability, and performance matter. This role offers hands-on exposure to outbound customer engagement, consistent work schedules, and the opportunity to build practical experience in e-commerce customer support operations within a growing CX organization. If you are a call center proferssional seeking outbound call center or sales jobs in Kolkata, join us as an outbound customer care associate in Kolkata to grow your career with us.

Apply Now

Refine Your Search

call centre jobs in hatibagan kolkata west bengal

Customer Service Associate – Outbound Support (WFO, Kolkata)

Trainer – Customer Support – Howrah, India

Assistant Executive - Coordination

Quality Analyst – Outbound Collections – Kolkata, India

Telemarketing Executive

Customer Service Associate – Premium Voice Process – Kolkata, West Bengal

Telemarketing Executive

Customer Service Associate – Supplier Procurement – Blended (WFO, Kolkata)

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