Kandivali West Mumbai Maharashtra Senior technician Jobs – 104 Open Jobs Today

Assistant Manager Customer Support / Sr. Customer Support Executive
WideCare —Jogeshwari East, Mumbai, Maharashtra
- ₹25,000 a month
- Bachelor's degree
Sr Maintenance officer
Lubrizol —Thane District, Maharashtra
- Bachelor's degree
- APIs
- Mechanical knowledge
4h

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Assistant Manager Customer Support / Sr. Customer Support Executive

WideCare -
Jogeshwari East, Mumbai, Maharashtra

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Job details

₹25,000 a month

Qualifications

Bachelor's degree

Full job description

Location: -
Jogeshwari East, Mumbai
Salary : -
Rs.25000 Per Month.

Job Description:
To handle all claims related incoming calls on support number and make Outgoing calls to customers.
To keep track of missed calls and voice mails on panel and co-ordinate with those customers and calling back the missed call customers.
To register complaints with brand customer care regarding product breakdown and follow up from start to end for proper closure of the claim case.
Co-ordination with customers and service centres for appointments, repairs estimates, complaints resolution and follow up with service centres for GST/IGST invoices.
Co-ordination with customers, registered service partners and technicians for product repairs on timely basis.
Timely status update of each opened / In process / closed claim case on excel/google sheet where ever required.
To arrange pickups (Reverse + Forward) from sellers, customers, clients in co-ordination with logistics partners.
To handle backend operations, data management, data analysis as per Organisation’s requirements.
Qualification: -
Graduate (Must)
Experience: -
4 years relevant

Apply Now

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senior technician jobs in kandivali west mumbai maharashtra

Assistant Manager Customer Support / Sr. Customer Support Executive

Sr Maintenance officer

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