Injambakkam Chennai Tamil Nadu Customer support representative Jobs – 104 Open Jobs Today

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customer support representative jobs near injambakkam chennai tamil nadu

Representative responsibilities

Studying and assessing the current product portfolio, product roadmaps and refining them as needed.
Keeping track of the current state of implementation, business/user requests, prioritization of needs, rationalize functions and features against available functionality and planned roadmaps.
Working with the core Development/Engineering team on release planning and support; feature function definition; design, development guidance and testing of products and applications
Researching and architecting platforms and design principles for efficient, effective and rapid prototyping and development of applications, implementing DevOps, CI/CD, onboarding and deployment automation
Reviewing the current Marketing collateral and refining them (including our web and social media presence), individual product datasheets/slides, multimedia content
Defining and implementing infrastructure requirements for having our SaaS applications hosted at third party hosting companies; interacting with these companies for regular upkeep and maintenance of applications
Supporting ensuring good Code Management lifecycle – from design to development to testing to deployment
Assisting with Delivery Management in the defining and executing of project and program plans to align projects with product plans

Requirements & Desired Qualifications

Hands on familiarity and experience with the various responsibilities stated above
Hands on experience with various software product stacks
Ability to work with multiple development leads and teams, sales and marketing, executives and customers
Good communication skills
Technical – engineering / CS academic qualifications preferred
5-6 years of experience

Please send resume to [email protected]