Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Role Overview:
The Workplace Services Coordinator IV – Events & Food is responsible for leading and coordinating Food operations and event management across UKG offices in India. This role ensures seamless service delivery, high-quality employee experience, and efficient workplace operations while aligning with global workplace standards.
The position requires a proactive and service-oriented professional who can drive operational excellence, manage stakeholders, optimize costs, and enhance workplace engagement through well-executed events and best-in-class F&B services.
Reporting To:
Manager – India Workplace Services
Key Responsibilities:
- Lead and coordinate day-to-day Food & Beverage operations, ensuring high-quality service delivery and availability across the Noida office
- Drive process improvements and operational efficiency to ensure smooth, well-organized, and professional workplace operations
- Maintain inventory records and implement measures to reduce wastage in alignment with ESG goals
- Manage and monitor costs within approved budgets, ensuring financial discipline
- Lead and collaborate with stakeholders on end-to-end event planning and execution (both in-house and external), ensuring flawless delivery
- Partner with global workplace teams to design and implement innovative programs that enhance workplace experience
- Lead WPS events team activities, initiatives, and engagement programs
- Work closely with landlords and vendors to ensure office facilities are maintained to required standards
- Support new employee orientation by familiarizing them with office layout, services, and amenities
- Plan and coordinate office maintenance schedules in line with defined timelines
- Ensure understanding and adherence to vendor compliance and audit requirements
- Raise purchase orders (POs) and manage the invoice processing lifecycle efficiently
- Manage employee queries and oversee ticket resolution across the India region within defined SLAs
- Ensure health & safety compliance in all day-to-day operations
- Identify and propose continuous improvements to enhance the workplace environment
- Collate, coordinate, and maintain regional data and reporting as required
- Contribute to and support regional and global workplace projects and initiatives
Qualifications & Experience:
- Bachelor’s degree in any discipline (Hospitality or Facilities Management preferred)
- Proven experience working in a corporate environment, with overall 10+ years of experience in Facilities Management, including at least 4 years of relevant experience in Events and/or Food & Beverage operations.
- Experience managing soft services for large offices (100,000+ sq. ft.) is preferred
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint, PowerPoint)
- Demonstrated experience in leading and managing operational tasks and projects
- Strong customer service orientation with a focus on efficiency and quality delivery
- Ability to manage multiple priorities in a fast-paced and dynamic environment
- Highly organized self-starter with the ability to work independently with minimal supervision
- Strong analytical, organizational, and presentation skills
- Ability to make informed decisions independently
- Excellent team player with strong collaboration and multitasking abilities
- Strong verbal and written communication skills
- Flexibility to work across different shifts as required by business needs
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]
