Join the Team Modernizing Medicine
At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year
We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
This position reflects an enhancement to an existing role to better align with evolving business needs and to increase its strategic value. The position includes managing all products under the Patient Engagement umbrella (Pay, Klara, & Bonsai). In addition, the role provides critical support to the Project Manager team in onboarding new clients and configuring features to ensure a smooth, efficient implementation process. This position represents a natural progression path for individuals aspiring to transition into project management roles within the Client Services – Implementation department.
This role is responsible for managing end-to-end implementations of Patient Engagement products, ensuring timely, efficient, and high-quality delivery that aligns with client goals and business objectives. The individual in this position collaborates closely with cross-functional teams to coordinate resources, resolve issues, and maintain clear communication throughout the implementation lifecycle. In addition to supporting Patient Engagement projects, this role plays a key part in supporting the Project Manager team during new client onboarding, helping to streamline processes, enhance client satisfaction, and ensure a smooth transition into the platform. This position contributes directly to the overall success of the Client Services – Implementation team by driving operational excellence and client success.
Patient Engagement Implementations:
The Project Coordinator ensures timely and high-quality delivery by collaborating with cross-functional teams to coordinate resources, resolve issues, and maintain clear communication with the client.
Project Setup/Admin:
This duty is accomplished by updating, customizing, and administering all aspects of projects within the assigned medical specialty or upsell service. The coordinator also maintains and monitors multiple simultaneous projects to ensure a smooth transition to the Project Manager.
Software Configuration and Build Co-Ownership:
Responsible for coordinating with key stakeholders to complete software configurations.
Administrative Work/Ad Hoc Requests:
The project coordinator provides critical support to the Project Manager team, which involves handling various administrative tasks and ad hoc requests as needed. This duty contributes to the overall operational excellence and client success of the Client Services - Implementation team.
Processes with RPA Tools:
This duty involves leveraging RPA (Robotic Process Automation) tools and applying independent judgment on project deliverables.
Bachelor's Degree, PMP
1-3 years of relevant experience, Project coordination experience.
Exceptional verbal and written communication skills.
Ability to produce high KPI metric results and successful service delivery functions.
Capability to complete tasks efficiently in fast-paced, high-pressure environments.
Proficient in computer applications, including Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint).
Committed to providing high-quality customer service with a focus on client satisfaction.
Comprehensive knowledge of desktop hardware, software applications, operating systems, and network connectivity.
Highly organized and detail-oriented, with strong time management skills.
Experienced in using CRM platforms such as Salesforce, Cloud Coach, Smartsheet, and similar tools.
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
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Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
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Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
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Allowances: Annual wellness allowance to support your well-being and productivity,
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Earned, casual, and sick leaves to maintain a healthy work-life balance,
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Bereavement leave for difficult times and extended medical leave options,
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Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
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Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.
We do not:
Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;
Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or
Conduct hiring via informal messaging apps or personal email IDs.
All official communication is made only through verified channels, our website, and recognised recruitment platforms.
We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [email protected] .
ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.
