Job Description
Job Title: Sales Support Executive (IT Sales)
Experience: 0–3 Years
Location: Delhi NCR
Pay: Up to 4 LPA
Employment Type: Full-Time
Department: Sales & Business Development
About the Role
We are looking for a proactive and detail-oriented Sales Support Executive to assist our IT Sales team in managing customer communications, sales documentation, proposal coordination, lead tracking, and internal stakeholder coordination. The ideal candidate should possess excellent communication skills, strong organizational abilities, and a willingness to learn about IT Infrastructure, Cybersecurity, Cloud, Data Center, and Managed Services solutions.
This role is an excellent opportunity for freshers and early-career professionals looking to build a career in IT Sales and Business Development.
Key Responsibilities
Sales Coordination
- Support the sales team in day-to-day sales activities.
- Coordinate customer meetings, calls, and follow-ups.
- Maintain customer communication records and meeting schedules.
- Assist in lead tracking and opportunity management.
Proposal & Documentation Support
- Prepare and format proposals, presentations, and customer documents.
- Share company profiles, brochures, datasheets, and marketing collateral with customers.
- Coordinate documentation required for customer onboarding and vendor registrations.
- Maintain organized records of customer documents and proposals.
Lead Management
- Track leads received through marketing campaigns, website inquiries, referrals, and other channels.
- Update lead status and follow-up activities.
- Ensure timely assignment and tracking of leads.
OEM & Partner Coordination
- Coordinate with OEMs, distributors, and technology partners for product information and documentation.
- Arrange meetings and follow-ups between sales teams and partners.
- Collect product brochures, certifications, and other supporting documents.
CRM & Database Management
- Update customer and opportunity information in CRM tools and databases.
- Maintain accurate customer contact information.
- Ensure timely updates of sales activities and opportunity status.
Administrative Support
- Assist in preparing reports and sales-related documentation.
- Maintain records of proposals, contracts, NDAs, and customer correspondence.
- Coordinate internal communication between Sales, Presales, Marketing, and Operations teams.
Desired Skills
- Good communication skills in English and Hindi.
- Basic understanding of B2B sales processes.
- Strong proficiency in Microsoft Excel, Word, and PowerPoint.
- Good organizational and time-management skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and documentation.
Preferred Qualifications
- Graduate in Business, Marketing, IT, Commerce, or related fields.
- Fresher to 3 years of experience in Sales Support, Customer Coordination, Inside Sales, Business Development Support, or IT Sales.
- Exposure to CRM tools will be an added advantage.
Preferred Background
Candidates from the following industries will be preferred:
- IT Services
- System Integrators
- Cybersecurity Companies
- Cloud & Infrastructure Providers
- Telecom & Technology Companies
- B2B Technology Organizations
Key Competencies
- Customer Coordination
- Sales Administration
- Proposal Management
- Lead Tracking
- Documentation Management
- Internal Team Coordination
- Relationship Management
Growth Path
Sales Support Executive
→ Senior Sales Support Executive
→ Inside Sales Executive
→ Business Development Executive
→ Account Manager / Sales Manager
Why Join Us?
- Exposure to enterprise and government IT projects.
- Opportunity to work with leading OEMs and technology partners.
- Learning opportunities in Cybersecurity, Cloud, Infrastructure, and Digital Transformation solutions.
- Clear career progression into IT Sales and Business Development.
Pay: ₹250,000.00 - ₹400,000.00 per year
Benefits:
Work Location: In person
