Dl Technical support Jobs – 105 Open Jobs Today

Tech Support
Shiva Infotech Innovations —New Delhi District, Delhi
- English
- Microsoft Office
- Master's degree
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Nile Technologies —Delhi
- Oracle

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Tech Support

Shiva Infotech Innovations
New Delhi District, Delhi

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Job details

Qualifications

Hyperion
English
Technical support
Microsoft Office
Master's degree
MCA
Bachelor's degree
IT
Customer support
Test cases
LMV Licence
Diploma
Communication skills
Negotiation
Time management

Full job description

Shiva Infotech seeks people who can help it grow into one of the finest professional service organizations in the business world. It offers value-added services that make a perceptible impact in today's business. It believes that the client satisfaction, upgradation of knowledge and investment in information technology will enable it to achieve the set goals.

Why Join Us?

Opportunity to work with cutting-edge technology solutions.
Hands-on experience in client interaction and software support.
A supportive environment to nurture your skills and grow professionally.

e-Mail : [email protected]

Tech Support

Experience

Qualification

Required Skills:

Bug testing ,write test cases ,Maintenance of data in excel.
use plans to improve information flow and operational improvements.
Utilize standard LifePoint issue/ticket tracking software and manage workflow.
Work with business line analysts/managers to ensure consistent reporting standards are employed.
Design and develop components of executive management reporting packages.
Monitor system performance of Hyperion Financial Management (HFM), Hyperion Planning, and other supported systems.
Provide recommendations to the IT Manager for enhancements or new system designs which he/she feels would benefit LMV Automotive Systems.
Support to Client on our software products.
Off site & on site client support

Key Requirements

Experience in customer support is a plus.
Proficiency in MS Office and CRM software.
Proficiency in English.
Market knowledge
Communication and negotiation skills
Ability to build rapport
Time management and planning skills
Follow internal SOP

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