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Hardware Asset Management: Hyderabad
Deloitte —Hyderabad, Telangana
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Hardware Asset Management: Hyderabad

Deloitte -
Hyderabad, Telangana

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Job details

2 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
ITIL Certification
Microsoft Excel
Procurement
Software deployment
Supply chain
Configuration management
Microsoft Office
Bachelor's degree
IT support
Data entry
ServiceNow
IT
Leadership
Information Technology

Full job description

The Order Fulfilment Senior Analyst plays a key operational role in supporting the hardware asset procurement and deployment process within the Hardware Asset Management (HAM) team. This role is responsible for executing and overseeing day-to-day tasks related to hardware order fulfilment, from request processing to delivery and initial setup. The Senior Analyst ensures accuracy, efficiency, and adherence to established service level agreements (SLAs) and internal policies, contributing to the seamless delivery of IT services and the integrity of the IT asset inventory.

This role contributes to the operational effectiveness of IT Asset Management (ITAM) by ensuring the accurate and timely execution of hardware order fulfilment tasks. Its impact is realised through supporting efficient procurement workflows, contributing to reduced lead times, and ensuring hardware assets are provisioned effectively. By maintaining accurate inventory data and supporting the overall efficiency of the HAM team, the Senior Analyst helps meet service level agreements, enhances user satisfaction, and contributes to cost control through diligent asset tracking and management.

Work you'll do

As a Hardware Asset Management on the Hardware Asset Management (HAM) team, you will be responsible for:

Process and manage hardware requests and orders, ensuring complete and accurate request details are captured and fulfilled on time.
Track hardware orders from placement through delivery, identify delays or discrepancies, and coordinate issue resolution with internal teams and vendors.
Maintain accurate asset records in IT asset management tools and the configuration management database (CMDB) for received, deployed, and inventoried hardware.
Manage inventory for commonly requested hardware items, including stock checks, discrepancy reconciliation, asset preparation, and deployment support.
Prepare order fulfilment reporting on lead times, order accuracy, and inventory levels, and support updates to process documentation and operating procedures.

The team

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

Location: Hyderabad

Shift Timings: 2 PM to 11 PM

Qualifications

Required:

Bachelor’s degree in Business, Supply Chain, or Information Technology, or equivalent work experience
3+ years of experience in hardware procurement, hardware order fulfilment, IT support, logistics, or IT asset management in an enterprise organization
Experience with IT asset management tools and configuration management databases, including asset data entry and reporting
Experience managing hardware inventory, stock reconciliation, and asset deployment activities
Knowledge of procurement processes, vendor coordination, and inventory control
Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint

Preferred:

Experience with ServiceNow ITAM Pro
ITIL Foundation certification
Experience supporting large-scale IT procurement or centralized infrastructure or shared services operations
Certification in supply chain management or procurement

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 363543

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