West Bengal Customer success manager Jobs – 148 Open Jobs Today

Senior Business Development Manager
Sundew —Kolkata, West Bengal
- Full-time
- Computer Science
- Salesforce
- Master's degree
1h
Platform Infrastructure Engineer
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Customer service
- Windows
- Scripting
Corporate Agency Manager - BroCA
HDFC Life —Durgapur, West Bengal
- ₹3,45,000 a year
Travel Sales – Executive
Namaste India Trip —Kolkata, West Bengal
- Social media management
- English
- Microsoft Office
Tele Caller Executive
Kolkata Ventures —Ballygunge, Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- CRM software
- Sales
- English
Quick apply
GN - I&E -SAP Platform Cross Functional SME_CL7
Accenture —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Master's degree
- Analysis skills
HR Business Partner -SHRM Certified
PTS Consulting Services —Kolkata, West Bengal
- Full-time
- Management
- B.Sc
- Bachelor's degree
5d
Priority Sales Manager - Vadodara
Videojet —Kolkata, West Bengal
- Full-time
- Sales
- Analysis skills
- Communication skills
Sales Manager
Xperteez Technology —Kolkata, West Bengal
- Full-time
- Health insurance
Quick apply
Sales Development Manager - Retirement and Pension
HDFC Life —Shiliguri, West Bengal
- ₹3,00,000 a year
Area Sales Manager
Modern Hiring Services —Kolkata, West Bengal
- Sales
- Master's degree
- Bachelor's degree
BDE, Retail Kolkata
McCain Foods Limited —Kolkata, West Bengal
- Full-time
- Communication skills
SAP Functional Consultant
SuperProcure —Kolkata, West Bengal
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
Tools Operations Engineer
Xerox —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Windows
ASM/SR ASM
BD —Kolkata, West Bengal
12d
Infrastructure Engineer
Sundew —Kolkata, West Bengal
- Full-time
- Windows
- AWS
- Computer networking
PHP Developer
WEBSTEP Technologies —Unknown, West Bengal
- ₹30,000 - ₹65,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Master's degree
- Health insurance
- Paid time off
Quick apply
Sales Development Manager-CA - Banca Alliance
HDFC Life —Kolkata, West Bengal
- ₹3,70,000 a year
1d

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Senior Business Development Manager

Sundew
Kolkata, West Bengal

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Customer retention
Computer Science
Salesforce
Master's degree
Sales
Sentiment analytics
Bachelor's degree
Machine learning
Data analytics
Business Administration
AI
MBA
Communication skills
Negotiation

Full job description

Sundew is a growing company with 17 years of expertise in Digital Transformation, excelling in Digital Strategy, Cloud-Native Application Development, AI, and Product Engineering. We are seeking a seasoned Senior Business Development Manager to fuel revenue growth, elevate brand visibility, and foster strategic client relationships in high-potential international markets.

Key Responsibilities:
Business Development Strategies: Design and implement high-impact sales strategies across key regions (USA, Middle East, UK, India) to drive revenue growth and market penetration. Optimize customer acquisition channels, utilizing CRM platforms and data-driven insights to enhance pipeline development and sales cycle efficiency. Define and track KPIs, leveraging sales analytics and predictive modeling to inform decision-making and accelerate market share expansion.
Leadership Capabilities: Lead a high-performing sales team, instilling accountability, agility, and operational excellence to drive revenue growth. Equip the team with advanced sales tools and methodologies to align with business KPIs and deliver client-centric solutions. Drive cross-functional collaboration with technical and delivery teams to align client solutions with project execution and delivery excellence.
Client Engagement: Build strategic, long-term relationships with leadership team members, ensuring alignment of client objectives with tailored tech solutions, including cloud, AI, and enterprise IT offerings. Drive complex, high-value contract negotiations for IT software sales, SaaS, and AI-driven solutions, ensuring strategic alignment and value proposition delivery. Lead end-to-end sales cycles from lead generation to contract finalization, including RFP management, solution design, proposal development, and contract negotiations to maximize client satisfaction and revenue growth.
Market Insights and Brand Promotion: Utilize advanced market analytics, competitor benchmarking, and sentiment analysis to optimize go-to-market strategies and refine value propositions. Position Sundew’s digital transformation solutions as leaders in AI, ML, cloud, and DevOps through impactful presentations and brand storytelling. Represent Sundew at global conferences, webinars, and events to drive thought leadership and uncover new business opportunities.
Revenue Maximization & Process Excellence: Utilize CRM analytics to generate accurate sales forecasts and actionable reports, driving data-driven decisions for leadership. Manage sales budget allocation, optimizing resource utilization and maximizing ROI across sales and marketing efforts. Ensure compliance with legal, ethical, and regulatory standards in enterprise sales and contract execution. Align with corporate objectives, tracking success via customer acquisition, retention, and growth metrics.
Required Skills & Qualifications: Education: Bachelor’s degree in Business Administration, Marketing, or IT/Computer Science. MBA (Marketing & Sales) is a must. Experience: 12+ years in software solutions sales, product sales, or technology consulting, with a proven track record in B2B IT sales leadership across global markets. Technical Skills: Expertise in selling IT solutions, cloud platforms, AI, and digital transformation technologies. Proficiency in CRM platforms (e.g., Pipedrive, Salesforce), sales automation tools, and data analytics. Soft Skills: Excellent communication, negotiation, and presentation skills with the ability to articulate technical concepts to non-technical stakeholders. Strong leadership abilities with a focus on team-building and driving results. Key Attributes: Strong strategic acumen, customer-focused mindset, emotional intelligence, and the ability to resolve conflicts and manage stakeholder expectations across diverse cultural contexts.
What We Offer: Join a rapidly expanding, global organization leading the charge in digital transformation with cutting-edge technologies. Work in a collaborative, inclusive environment where innovation is celebrated, and diverse perspectives are encouraged. Competitive compensation package with performance-based incentives to reward excellence and drive measurable results. Opportunities for career growth and professional development in a rapidly evolving industry.
At Sundew, we empower you to make a significant impact on the future of digital transformation while accelerating your career in a high-growth, innovative environment. Join us to help shape the future of enterprise technology solutions!

Apply Now

Apply Now

Refine Your Search

customer success manager jobs in west bengal

Senior Business Development Manager

Platform Infrastructure Engineer

Corporate Agency Manager - BroCA

Travel Sales – Executive

Tele Caller Executive

GN - I&E -SAP Platform Cross Functional SME_CL7

HR Business Partner -SHRM Certified

Priority Sales Manager - Vadodara

Sales Manager

Sales Development Manager - Retirement and Pension

Area Sales Manager

BDE, Retail Kolkata

SAP Functional Consultant

Tools Operations Engineer

ASM/SR ASM

Infrastructure Engineer

PHP Developer

Sales Development Manager-CA - Banca Alliance

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