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BCP Specialist
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
Collaborate with landlords, property management teams, and external service providers to address facility management requirements.
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Key Responsibilities

Oversee the daily operations and maintenance of office facilities, including building infrastructure, electrical systems, HVAC, fire safety systems, housekeeping, and security services.
Ensure compliance with all applicable statutory, regulatory, health, safety, and environmental requirements related to workplace facilities.
Plan and coordinate preventive maintenance activities while ensuring prompt resolution of facility-related issues.
Collaborate with landlords, property management teams, and external service providers to address facility management requirements.

Source, evaluate, onboard, and manage vendors providing facility management, housekeeping, security, transportation, and other General Administration (GA) services.
Negotiate contracts, manage service level agreements (SLAs), and optimize costs while maintaining high service standards.
Monitor vendor performance through regular reviews to ensure compliance with contractual obligations, quality standards, and regulatory requirements.

Develop, implement, and maintain the Business Continuity Plan (BCP) for the GCC in accordance with organizational objectives and regulatory guidelines.
Establish and manage the Crisis Management Team (CMT), including defining roles, escalation procedures, and communication protocols.
Conduct periodic BCP reviews, simulation exercises, and tabletop drills to assess and enhance organizational preparedness.
Identify operational risks, critical dependencies, and potential disruptions, and implement appropriate mitigation strategies.

Develop, maintain, and regularly update emergency evacuation procedures, zone-specific evacuation plans, and emergency communication protocols.
Ensure full compliance with workplace safety requirements, including:
Fire protection systems and statutory certifications
Emergency exits, safety signage, and assembly points
Availability of first-aid kits and emergency response preparedness
Plan and conduct evacuation drills, safety training, and employee awareness programs.
Coordinate with local authorities, fire departments, and safety auditors to ensure ongoing compliance and emergency readiness.

Plan, coordinate, and execute corporate events, business meetings, training programs, and employee engagement initiatives.
Manage event logistics by coordinating with vendors for venue arrangements, catering, transportation, and other support services.
Ensure successful event execution within approved timelines, budgets, and organizational quality standards.

Monitor and control General Administration expenses related to facilities, vendors, events, and administrative operations.
Prepare expense reports, assist in budget planning and forecasting, and ensure timely processing of invoices and vendor payments.
Identify opportunities for cost optimization and implement process improvements to enhance operational efficiency.

Provide guidance, coaching, and support to team members and vendor personnel to ensure timely delivery of high-quality services and operational excellence.

Undertake additional duties and responsibilities as assigned by the Head of General Administration to support business and operational requirements.