TTT-ServiceNow with AI skillset-Tax Senior
EY —Pune, Maharashtra
- JavaScript
- APIs
- Agile

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TTT-ServiceNow with AI skillset-Tax Senior
EY —Pune, Maharashtra
The role requires strong exposure to ServiceNow AI capabilities including Now Assist (GenAI), Predictive Intelligence, Automation Engine, AI Search, and Virtual…

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TTT-ServiceNow with AI skillset-Tax Senior

EY -
Pune, Maharashtra

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Job details

Qualifications

IT service management
Application development
SOAP
SoapUI
JavaScript
REST
APIs
ServiceNow
Agile
AI
Communication skills

Full job description

Location: Pune

Other locations: Primary Location Only

Salary: Competitive

Date: 19 Aug 2026

Job description

Requisition ID: 1697805

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Senior ServiceNow Developer (AI & Digital Innovation)

Position Overview

We are seeking a highly skilled Senior ServiceNow Developer with hands-on experience across ITSM, CSM, custom application development, integrations, and platform engineering. The role requires strong exposure to ServiceNow AI capabilities including Now Assist (GenAI), Predictive Intelligence, Automation Engine, AI Search, and Virtual Agent.

Key Responsibilities

Implement and configure ServiceNow Now Assist (GenAI)
Develop AI-powered workflows using Automation Engine and Predictive Intelligence
Integrate external AI/ML services
Support AI governance and model quality processes
Develop modules, workflows, catalog items, and custom applications
Build UI components, Service Portal, Widgets
Strong expertise in ITSM, CSM, CMDB.
Implement REST/SOAP APIs, orchestrations, integrations
Troubleshoot and resolve platform issues
Support upgrades and environment consistency

Technical Skills Required

Strong JavaScript, Glide APIs, Scripting, UI Policies/Actions
Flow Designer & Workflow expertise
Now Assist, Predictive Intelligence, Automation Engine
REST/SOAP integration testing using Postman/SOAP UI

Certifications

ServiceNow CSA (Mandatory)
CAD Preferred
Micro-certifications in AI, Integration, Flow Designer

Soft Skills

Strong communication and stakeholder engagement
Analytical and problem-solving skills
Ability to work in agile teams

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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TTT-ServiceNow with AI skillset-Tax Senior

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Job description

Senior ServiceNow Developer (AI & Digital Innovation)

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