South West District Delhi Customer support coordinator Jobs – 153 Open Jobs Today

L&D Manager
Stashfin —Gurugram, Haryana
- Full-time
- Human resources
- In-person
- Communication skills
Quick apply
Vehicle Tracking Coordinator - Delhi
KritiLabs Technologies —Delhi, Delhi
- ₹18,000 - ₹27,500 a month
- Full-time
- Electrical experience
- Bachelor's degree
- Computer networking
Quick apply
RME Coordinator, RME Coordinator
ASSPL - Delhi - C76 —Delhi, Delhi
- Full-time
- Electrical experience
- Plumbing
- Mechanical knowledge
7d
Sales Coordinator
Toll Group —Gurugram, Haryana
- Full-time
Facilities Services Co-ordinator
JLL —Gurugram, Haryana
- Hospitality
- Budgeting
- Health insurance
Country Manager - Technical Support
Maruti Suzuki India Ltd —Delhi, Delhi
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Sales Coordinator
Ferrite Metal Solutions Pvt Ltd —Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Tax Coordinator
Utilities One Group —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Quick apply
Contract Sourcer
MongoDB —Gurugram, Haryana
- Azure
- Research
- AWS
RME Coordinator, AMZL, NCT2
ASSPL - Haryana - C77 —Gurugram, Haryana
- Full-time
- Programmable logic controllers
- Electrical experience
- Bachelor's degree
Sales Co-ordinator
mega audio —Shalimar Bagh, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Tax Coordinator
Utilities One —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Client Intake Specialist - US Voice process
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Health insurance
Managed Services Consultant - Specialist
Sprinklr —Gurugram, Haryana
- Full-time
- APIs
- AI
- Communication skills
- Paid time off
Event Management Intern
BotFit —Gurugram, Haryana
- From ₹10,000 a month
- Weekend availability
- Customer service
- Travel
- Organisational skills
Quick apply
FS-RISK CONSULTING-ITRM-Senior
EY —Gurugram, Haryana
- Azure
- Master's degree
- AWS
- Health insurance
1d
Senior Executive- MSP Coordinator
MOVIN —Gurugram, Haryana
- Full-time
- Bachelor's degree
Product Designer II
Sprinklr —Gurugram, Haryana
- Full-time
- AI
- Communication skills
- Marketing
- Paid time off
Test Senior Specialist (PD40Q5)
Marelli —Gurugram, Haryana
- Hybrid work
- English
- Master's degree
- C++
Senior Technical Program Manager
Sprinklr —Gurugram, Haryana
- Full-time
- PMP
- SharePoint
- In-person
- Paid time off

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L&D Manager

Stashfin -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

Human resources
Communication skills

Full job description

Role Context:

At Stashfin, we are scaling rapidly across technology, operations, and customer- facing teams. As we grow, building a high-performance, high-skill organization becomes critical.

This role will anchor two core levers of that journey:

1. Capability Building (L&D)

2. Performance Management (PM COE)

This is not a program management role it is a build-from-scratch + drive adoption role, requiring strong ownership, business alignment, and execution rigor.

What You Will Own

1. Build the Learning Engine (Not Just Programs)

- Define capability frameworks across key functions (Tech, Risk, Ops, Collections, Customer Experience)

- Identify current vs future skill gaps aligned to business growth

- Design targeted upskilling interventions (not generic trainings)

- Build structured learning journeys for:

o Frontline Ops / Collections teams

o First-time managers

o High-potential talent

- Drive adoption of digital learning platforms + blended learning models

- Track effectiveness via business-linked metrics (not just completion rates)

Focus: Move from training capability building measurable business impact

2. Build and Run a High-Rigor Performance System

- Design a clear, simple, and scalable performance management framework

- Drive the end-to-end performance cycle:

o Goal setting (aligned to business metrics)

o Mid-cycle reviews

o Annual evaluations & calibration

- Improve quality of goal setting (shift from activity outcomes)

- Build strong calibration mechanisms to ensure fairness and consistency

- Enable managers to:

o Give structured feedback

o Differentiate performance effectively

- Create clear linkages between performance, rewards, and growth

Focus: Move from process performance culture

3. Drive Manager Effectiveness (Critical Lever)

- Build toolkits and frameworks for:

o Goal setting

o Feedback conversations

o Performance improvement plans

- Run targeted interventions to improve manager capability at scale

- Track and improve manager effectiveness as a metric

4. Systems, Data & Governance

- Leverage HRMS to fully automate performance and learning workflows

- Build dashboards on:

o Skill gaps vs business needs

o Performance distribution & trends

o Learning impact

- Drive data-backed decision making, not intuition-led HR

- Establish SOPs and governance for consistency across teams

5. Stakeholder Alignment & Adoption

- Work closely with business leaders to drive adoption of frameworks

- Act as a thought partner on capability and performance

- Drive strong communication and change management across org

What Success Looks Like (1218 Months)

- Performance management runs as a clean, predictable, high-quality system

- Clear performance differentiation across teams (no rating inflation)

- Measurable improvement in key capability areas (Ops efficiency, Collections productivity, etc.)

- Managers independently run effective goal-setting and feedback cycles

- L&D shifts from training calendar capability engine

Who This Role Is For:

- 6 - 10 years of HR experience with strong exposure to L&D and/or Performance COEs

- Has built frameworks from scratch in a fast-paced environment

- Strong understanding of business metrics (especially in ops-heavy setups)

- High ownership mindset comfortable operating as a standalone driver

- Data-driven and structured in thinking

- Able to push stakeholders and drive adoption (not just support)

What Will Not Work Here:

- Pure training coordinators / program managers

- Candidates who have only run existing PMS cycles without redesigning them

- Low ownership / dependency on large teams

Why This Role Matters at Stashfin

This role directly impacts:

- How fast we build capability at scale

- How effectively we differentiate and reward performance

- How strong our manager layer becomes

In short this role helps define how Stashfin scales its people quality, not just headcount.

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in south west district delhi

L&D Manager

Vehicle Tracking Coordinator - Delhi

RME Coordinator, RME Coordinator

Sales Coordinator

Facilities Services Co-ordinator

Country Manager - Technical Support

Sales Coordinator

Tax Coordinator

Contract Sourcer

RME Coordinator, AMZL, NCT2

Sales Co-ordinator

Tax Coordinator

Client Intake Specialist - US Voice process

Managed Services Consultant - Specialist

Event Management Intern

FS-RISK CONSULTING-ITRM-Senior

Senior Executive- MSP Coordinator

Product Designer II

Test Senior Specialist (PD40Q5)

Senior Technical Program Manager

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