About Showboat
Showboat is a premier event management and experiential marketing agency dedicated to conceptualizing, planning, and executing world-class corporate events, Government events, brand activations, large-scale conferences, and live entertainment experiences. We turn bold ideas into unforgettable moments, delivering seamless execution and measurable impact for top-tier global and domestic brands.
Role Overview
We are looking for an ambitious, detail-oriented, and proactive Assistant Manager – Client Servicing to join our growth team. In this role, you will act as the crucial link between Showboat’s clients and internal execution teams (Creative, Production, Operations, and Vendors).
You will assist in managing day-to-day client communications, drafting proposals, tracking budgets, and ensuring every event detail is delivered flawlessly on time and within scope. This is a hands-on role ideal for a junior account lead ready to step up and take ownership of multi-scale event campaigns.
Key Responsibilities
1. Day-to-Day Client Communication & Account Support
- Serve as the main secondary touchpoint for key accounts, maintaining daily contact with client representatives to share updates and collect feedback.
- Take detailed client briefs, turn them into precise internal job cards, and route them to creative, design, and production teams.
- Schedule, organize, and document client meetings, ensuring clear action items and follow-ups are distributed immediately.
2. Proposal Development & Pitch Assistance
- Assist the Senior Manager in brainstorming concepts, compiling research, and creating compelling pitch decks.
- Draft accurate commercial proposals, cost sheets, and scope-of-work documents based on vendor quotes and production rates.
- Stay updated on market trends, new venue options, and emerging event technologies to bring fresh ideas to client briefs.
3. Project Coordination & Execution
- Coordinate cross-functional timelines between clients, external suppliers, venue managers, and internal design/production units.
- Conduct regular quality checks on artwork, staging materials, print collateral, and digital assets to ensure compliance with client brand guidelines.
- Lead on-ground client coordination during live events, managing registrations, guest experience, signage placement, and real-time client requests.
4. Budget Tracking & Financial Administration
- Track project budgets to ensure expenditure remains within approved limits.
- Coordinate with internal finance to issue client invoices, follow up on purchase orders (POs), track payment timelines, and finalize vendor payments.
- Assist in compiling post-event evaluation reports, tracking key performance indicators (KPIs), and gathering client satisfaction data.
Qualifications & Requirements
- Experience: 2–4 years of account management or client servicing experience within an Event Management Agency, Experiential Marketing Agency, or Advertising Agency.
- Technical Skills: Proficiency in Microsoft Office (PowerPoint, Excel, Word) and basic project management software. Strong formatting skills for pitch decks are highly desirable.
- Communication: Excellent verbal and written communication skills with the confidence to articulate ideas clearly to mid-level client executives.
- Agility: Strong multi-tasking abilities with high attention to detail in high-pressure, fast-paced environments.
- Flexibility: Willingness to travel to event destinations and work flexible hours, including weekends, during live event periods.
Pay: ₹480,000.00 - ₹720,000.00 per year
Work Location: In person
