Faridabad Haryana It support specialist Jobs – 139 Open Jobs Today

Senior Administrator - ServiceNow, IT Service Management
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Communication skills
10d
Admin & IT Support
BetterDrones —Noida Sector 62, Noida, Uttar Pradesh
- ₹15,000 - ₹22,000 a month
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Health insurance
Quick apply
Z SCALER Technical Support
NTT Data —Noida, Uttar Pradesh
- Full-time
- APIs
Network Administrator- Algorithmic Trading Systems
Tethys Technology —Noida, Uttar Pradesh
- Email
- Software troubleshooting
- English
- AWS
- Health insurance
Technical Support
Biogenuix —New Delhi District, Delhi
- Flexible schedule
Customer Support Associate – Chat Process (Semi-Technical)
CSG Technosol Pvt Ltd —Noida, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
OPERATIONS MANAGER ( TECHNICAL SUPPORT ) -US PPC PROCESS
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹95,000 - ₹1,40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Software troubleshooting
- Health insurance
- Paid time off
Quick apply
4h
TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹75,000 - ₹1,10,000 a month
- Full-time
- Microsoft Excel
- Software troubleshooting
- Microsoft Office
Quick apply
4h

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Senior Administrator - ServiceNow, IT Service Management

HCLTech -
Noida, Uttar Pradesh

Apply Now

Job details

10 days ago

Qualifications

ITIL Certification
Incident management
IT service management
Analysis skills
ITIL
ServiceNow
Problem management
Root cause analysis
Communication skills

Full job description

Noida, Uttar Pradesh
Job Summary

The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.

Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements While Executing Servicenow Functional Consulting Tasks, Ensuring Compliance With Company Policies.
2. Provide Support For Complex Incidents By Performing Root Cause Analysis And Implementing Effective Solutions To Resolve Technical And Security Issues Within The Servicenow Platform.
3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts On Best Practices In Itil And Itsm Frameworks.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Maintaining A Robust Security Posture.
5. Enhance Customer Experience And Csat By Focusing On First Call Resolution, Minimizing Rejected Resolutions And Reopened Cases, And Proactively Mitigating Security Threats.
Skill Requirements
1. Advanced Proficiency In Servicenow Functional Consulting With A Strong Understanding Of Itil And Itsm Principles.
2. In-Depth Knowledge Of Incident Management, Problem Management, And Service Request Processes Within Servicenow.
3. Excellent Analytical And Troubleshooting Skills, With The Ability To Perform Root Cause Analysis And Implement Effective Solutions.
4. Strong Communication And Interpersonal Skills For Effective Collaboration And Customer Interaction.

Other Requirements
1. Itil Foundation Certification Is Optional But Valuable.
2. Servicenow Certified System Administrator Certification Is Optional But Valuable
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Refine Your Search

it support specialist jobs in faridabad haryana

Senior Administrator - ServiceNow, IT Service Management

Admin & IT Support

Z SCALER Technical Support

Network Administrator- Algorithmic Trading Systems

Technical Support

Customer Support Associate – Chat Process (Semi-Technical)

OPERATIONS MANAGER ( TECHNICAL SUPPORT ) -US PPC PROCESS

TEAM LEADER - ( TECHNICAL SUPPORT & SALES) -US PPC PROCESS

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