Job Category: Sales & Customer Service
About SKF
SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.
SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.
To know more, please visit: www.skf.com/in
About Industrial Markets
The industrial market in India is a dynamic and rapidly evolving sector that plays a crucial role in a company’s economic growth, with the manufacturing sector being the most diverse and promising. Industrial customers aim to improve operational efficiency while prioritising quality, reliability, and value collaborations that demonstrate a commitment to customer satisfaction and address their evolving needs.
At SKF, we provide industry-leading engineering solutions and technologies to industrial market that consistently deliver reliability and efficiency in their day-to-day operations. We cater to a range of industrial sectors, including heavy industries, wind, metals, railways, and general machinery, and help customers achieve their key objectives, depending on their specific application needs and challenges around the machines and equipment.
SKF Purpose Statement
Together, we re-imagine rotation for a better tomorrow.
By creating intelligent and clean solutions for people and the planet
JOB DESCRIPTION
Position Title: Application Engineer – Railways
Reports To: Application Engineering Manager
Role Type: Individual Contribution
Location: Kolkata
Job Responsibilities
To be responsible for managing technical relational with Customers (OE/EU) or Distributors.
Contribute to opportunity generation and create customized value-added solutions.
To contribute substantially in the development and implementation of customized solutions and other unique offerings
To develop analytical methods, interpret and verify results from application engineering software’s to create value for customers
To perform Application Reviews on complex machines and equipment
To create application engineering proposals and customized solutions according to customer requirements and present to customer concisely with the application concept, design, and technical specifications.
Monitor competitor activities in respect of products and technical development and define SKF actions plan to counter those.
Work on customer key pain areas and develop solutions that can improve performance and result in business for SKF.
To evaluate technical requirements and common trend in the market and provide feedback to SKF Product/ Application Competence Centers to steer new product/service design and development.
To demonstrate, develop and transfer advanced engineering knowledge and expertise, on a high level, according to requirements in own field of work.
To identify and develop customer needs, providing high level of creativity (develop Application Specific/ Services Offering based on product performance capabilities).
To represent SKF and market products and services at customers and institutions through visits, presentations, seminars, and fairs.
To develop and perform Root Cause Analysis of bearing related problems, also in new types of applications.
To develop and execute internal and external trainings, act as a trainer and develop training material
Ensure that the technical details of customer’s requirements, needs, and pain area are identified, compiled, recorded, and analyzed.
Obtain customer’s product approvals in line with application proposals, product drawings, sample submitted and completed sample tests.
Monitor customer approval tests conducted on prototypes/initial samples at customer’s premises/installations.
Manage the portfolio of customer/technology related product development program for optimal profit
Maintain close relationship with customer’s engineering management. Represent the voice of customer during Design FMEA & Process FMEA.
Skill Set
Mechanical Engineering Domain Knowledge- relevant work experience in Design/Application Engineering/Maintenance
Experience of handling or working with OE/ End users.
Result driven and passion to win
Think and act decisively, and with clarity.
Collaboration and Managing Internal and External Stakeholders.
Team management
Solution selling
Basic understanding of logistics at a distributor point
KPIs
No of New Solutions (New Market Offer / Engineered to Order/Application specific Offer ) introduced in the Segment
No of Industry visibility activities done – conduct technical forums/ seminars with customer.
No of internal trainings for the SKF customer
Documented solutions for the customer.
Failure’s modes of application and probable solutions
Education & Experience
- B.E / B. Tech (Mandatory)
- Experience of 5-8 years in Application engineering / design engineering / Maintenance
- Industry – Railways
