Founder's Office Associate – Growth & Business Operations
About the Role
We are looking for a sharp, high-ownership Founder's Office Associate to work directly with the Founder across growth, commercial priorities, new initiatives, and business execution. This is a hands-on role for someone who can move comfortably between analysis, problem-solving, and execution. You may be reviewing marketplace performance in the morning, evaluating a new product or category in the afternoon, and coordinating a high-priority launch or commercial initiative by the end of the day. The role offers broad exposure to how a fast-growing D2C and consumer business is built and scaled.
What You Will Own
- Growth & Commercial Performance Track sales, margins, pricing, promotions and SKU performance across channels.
- Analyse e-commerce and marketplace performance to identify growth opportunities.
- Manage and optimise the Shopify store — product listings, site performance,
- conversion rate, and dayto-day storefront operations.
- Plan, execute and analyse performance marketing campaigns on Meta Ads and Google Ads, tracking ROAS, CAC and other key metrics.
- Support decisions around pricing, assortment, promotions and channel expansion.
- Work with marketing, marketplace and commercial teams to improve business outcomes.
- Build simple commercial models and evaluate new growth opportunities.
New Products, Categories & Growth Initiatives
- Support new product launches from business case through execution.
- Research categories, competitors, consumers and emerging opportunities.
- Evaluate new channels, partnerships and market opportunities.
- Coordinate across product, marketing, supply chain and commercial teams to drive launches.
- Help test new ideas quickly and turn successful experiments into repeatable initiatives.
Founder's Office & Special Projects
- Work directly with the Founder on the company's highest-priority projects.
- Take ambiguous ideas and convert them into structured plans and clear actions.
- Drive cross-functional follow-ups and ensure key initiatives move to closure.
- Step into operational bottlenecks where required and help solve them.
- Own selected projects end-to-end rather than simply coordinating them.
Business Performance & Decision Support
- Build and maintain dashboards around key business KPIs.
- Analyse business performance and highlight issues, opportunities and next actions.
- Read and work with P&L statements to understand margins, costs and profitability drivers.
- Support operations and supply chain coordination — inventory, fulfilment and vendor follow-ups — where it affects business performance.
- Prepare forecasts, scenarios and simple financial models.
- Create concise decision notes and presentations for important business discussions. |
- Bring structure and data to fast-moving decisions.
What We Are Looking For
- 2–4 years of experience in D2C, e-commerce, consumer brands, startups, consulting or a similar highgrowth environment.
- Strong commercial instinct and comfort working with business numbers, including reading and interpreting P&L statements.
- Working knowledge of Shopify and hands-on experience with performance marketing on Meta Ads and Google Ads.
- Familiarity with operations and supply chain fundamentals (inventory, fulfilment, vendor coordination).
- Ability to structure ambiguous problems and move quickly toward solutions.
- Strong execution discipline and ability to follow through without constant supervision.
- Strong expertise in Excel, and comfort using AI engines such as ChatGPT and Claude to speed up analysis and execution. Strong written and verbal communication.
- High attention to detail with a strong bias toward action.
Experience That Will Help Exposure to one or more of the following is valuable:
- D2C or consumer brands
- E-commerce marketplaces such as Amazon, Noon or similar platforms, and Shopify-managed storefronts
- Beauty, personal care, food, wellness or other CPG categories New product or category launches
- Growth marketing and performance analytics, including Meta Ads and Google Ads Retail or distributor expansion
- Commercial analysis, forecasting or financial modelling, including P&L analysis Operations and supply chain exposure
- Using AI tools (ChatGPT, Claude, etc.) as part of daily analytical or operational workflows
Who Will Thrive Here You will likely enjoy this role if you:
- Prefer ownership over narrowly defined responsibilities;
- Enjoy solving different kinds of business problems
- Can switch between strategic thinking and hands-on execution
- Are comfortable working closely with a Founder
- Ask good questions but do not wait for perfect instructions
- Enjoy using data to make practical business decisions
- Want to understand how a consumer business is built from the inside.
What This Role Is Not This is not a traditional strategy role focused primarily on presentations and research. It is also not a coordination or executive-assistant role. The expectation is that you will analyse, recommend, execute and follow through on important business priorities.
Location: 3 Months from Mumbai and then has an Opportunity to move to Kuwait
This is an on-ground role working closely with the Founder and broader business team.
Pay: ₹60,000.00 - ₹100,000.00 per month
Work Location: In person
