Baner Pune Maharashtra Desktop support technician Jobs – 131 Open Jobs Today

IT Support Technician
Techtrix it solutions pvt ltd —Pune, Maharashtra
- ₹23,000 - ₹25,000 a month
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Quick apply
4d
Associate Technical Support Consultant
Veradigm —Pune, Maharashtra
- Full-time
- Bachelor's degree
Technical Support Engineering, Engineer
Synopsys —Pune, Maharashtra
- English
- Master's degree
- SQL
- Health insurance
8d
Technical Support Engineer - Netsuite (L3)
Blueflame Labs —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
System Administrator (ServiceNow Discovery)
PACCAR —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Analysis skills
System / Linux Administrator
Mechatronics Systems —Pune, Maharashtra
- B.Sc
- Master's degree
- Bachelor's degree
Sr. Technical Support Engineer
Aspen Technology —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Travel
Global NetSuite System Administrator
Systems Plus —Pune, Maharashtra
- Full-time
- Salesforce
- Project management
11d
System Administrator
Pride Purple Group —Pune, Maharashtra
- English
Systems Administrator II
AutomationEdge —Pune, Maharashtra
- Call employer
- Azure
- Windows
- AWS
Senior Linux / Unix Systems Administrator (L2/L3)
Emergys —Pune, Maharashtra
- Microsoft Access
- Software troubleshooting
- Customer service
Systems Administrator/Operations Engineer
Kaizen Softservices —Sadashiv Peth, Pune, Maharashtra
- Call employer
- Computer Science
- Bachelor's degree
- JavaScript
Senior Group Technical Architect Teamcenter Support, TC Admin
HCLTech —Pune, Maharashtra
- Software troubleshooting
- CAD
- Communication skills
Tech System Administrator
RedBeryl —Pune, Maharashtra
- Azure
- English
- Windows
Linux Systems Administrator (Cloud)
Easebuzz Pvt Ltd —Pune, Maharashtra
- Full-time
- AWS
- APIs
- Linux
Quick apply
Technical Support Engineer
LogicNP Software —Pune, Maharashtra
- English
- C++
- Software development
Sr Technical Support Consultant
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Research
- Finance
- Master's degree
Linux System Administrator L2 L3
KPIT Technologies GmbH —Pune, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
ENGINEER TECHNICAL SUPPORT L1
Network Techlabs —Pune, Maharashtra
- Full-time
Technical Support Representative
swaliya softech —Pune, Maharashtra

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IT Support Technician

Techtrix it solutions pvt ltd
Pune, Maharashtra

Quick apply

Job details

Full-time
₹23,000 - ₹25,000 a month
4 days ago

Benefits

Provident Fund

Qualifications

TCP
Microsoft Outlook
Computer Science
Software troubleshooting
LAN
Windows
Technical support
Microsoft Office
DHCP
Bachelor's degree
Remote access software
DNS
TCP/IP
Diploma
Communication skills
Active Directory
VPN

Full job description

Job Description – IT Support Engineer (L1)

Company: Techtrix Solutions Pvt. Ltd.

Position: IT Support Engineer – L1

Department: IT Support / Technical Support

Employment Type: Full-Time

Location: Pune

Job Summary

We are looking for a motivated and customer-focused IT Support Engineer – L1 to provide first-level technical support to employees and clients. The candidate will be responsible for diagnosing and resolving basic hardware, software, networking, and application-related issues.

The ideal candidate should have good troubleshooting ability, communication skills, and a willingness to learn new technologies.

Key Responsibilities

Act as the first point of contact for IT-related issues through phone, email, chat, or onsite support.

Troubleshoot desktop, laptop, printer, scanner, and peripheral issues.

Install, configure, and troubleshoot Windows 10/11 operating systems.

Troubleshoot MS Office, Outlook, Teams, browsers, and other applications.

Provide basic support for Microsoft 365.

Troubleshoot basic LAN, Wi-Fi, Internet, DNS, DHCP, TCP/IP, and VPN issues.

Assist users with password resets, account access, and basic user-support requests.

Install and configure approved software and applications.

Provide remote and onsite technical support to users.

Create, update, and close support tickets with proper documentation.

Follow defined SLA and escalation procedures.

Escalate unresolved or complex issues to L2/L3 support teams with complete troubleshooting details.

Maintain IT asset and equipment records.

Assist with employee onboarding/offboarding, including laptop and software setup.

Maintain basic IT documentation, troubleshooting guides, and SOPs.

Follow company IT security policies and procedures.

Required Technical Skills

Basic knowledge of Windows 10/11

Hardware and software troubleshooting

Desktop and laptop troubleshooting

Printer and peripheral troubleshooting

Basic networking concepts:

TCP/IP

DNS

DHCP

LAN/Wi-Fi

VPN

Basic knowledge of Microsoft Office / Microsoft 365

Basic knowledge of Outlook and Teams

Familiarity with remote support tools such as AnyDesk, TeamViewer, or RDP

Basic understanding of IT ticketing/helpdesk systems is an advantage

Basic knowledge of Active Directory is an advantage

Soft Skills

Good verbal and written communication

Strong troubleshooting and problem-solving skills

Good customer-handling skills

Ability to explain technical issues in simple language

Willingness to learn

Good time management and multitasking ability

Professional and positive attitude

Ability to work independently as well as in a team

Education

Diploma / Bachelor's degree in IT, Computer Science, Electronics, or a related field.

Candidates with relevant technical knowledge and certifications may also be considered.

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in baner pune maharashtra

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