Malad Mumbai Maharashtra Data entry associate Jobs – 123 Open Jobs Today

Networking Service Delivery Field Support Engineer (L1)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Computer networking
2d
Portfolio Reporting SPG CRE India, Senior Manager, Fixed Income Division
Morgan Stanley —Mumbai, Maharashtra
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Mettler Toledo —Mumbai, Maharashtra
- Night shift
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Associate Engineer - Civil(Water/Wastewater/Conveyance)
Black & Veatch Family of Companies —Vikhroli, Mumbai, Maharashtra
- Full-time
- Engineering
- English
- Bachelor's degree
- Health insurance
- Paid time off
Senior Associate - Taxation and Audit
sportzinteractive —Goregaon, Mumbai, Maharashtra
- Full-time
- Master's degree
- Tax experience
ERP Solution Architect – Fynd ERP
Fynd —Mumbai, Maharashtra
- Azure
- ERP systems
- Master's degree
Quick apply
Customer Service/Key accounts/Sales- Coordination
Affreighter Logistics —Mumbai, Maharashtra
- Microsoft Office
- Data entry
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Server Load Balancer Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
Client Ownership Associate
Boi Axa —Mumbai, Maharashtra
- Bachelor's degree
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Senior Technical Support Engineer-5
NTT DATA —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- Windows
Senior Technical Support Engineer-5
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- Windows
Senior Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Access
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Associate Hydraulic Engineer
Buro Happold —Mumbai, Maharashtra
- AutoCAD
- Master's degree
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Market Development Manager
Huntsman —Mumbai, Maharashtra
- Full-time
- Master's degree
- Project management
- Bachelor's degree
2d
Associate Engineer-Electrical Substation
Black & Veatch Family of Companies —Vikhroli, Mumbai, Maharashtra
- Full-time
- Engineering
- English
- Bachelor's degree
- Health insurance
- Paid time off
Networking Service Delivery Field Support Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Computer networking
Cross Technology Service Delivery Field Support Engineer (L1)
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Oracle
- Bachelor's degree
Customer Success Lead | Commerce India
Fynd —Mumbai, Maharashtra
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Networking Service Delivery Field Support Engineer (L1)

NTT DATA -
Mumbai, Maharashtra

Apply Now

Job details

Full-time
2 days ago

Qualifications

Load balancing
CCNA
Bachelor's degree
Computer networking
Juniper
Information Technology

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Networking Service Delivery Field Support Engineer (L1) is responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The role is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identify the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.

Required experience:

Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
Entry level experience in technical support to clients.
Entry level experience in diagnosis and troubleshooting.
Entry level experience providing remote support in Networking technologies.
Entry level experience in relevant technology.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

data entry associate jobs in malad mumbai maharashtra

Networking Service Delivery Field Support Engineer (L1)

Portfolio Reporting SPG CRE India, Senior Manager, Fixed Income Division

Associate/Senior Associate

Associate Engineer - Civil(Water/Wastewater/Conveyance)

Senior Associate - Taxation and Audit

ERP Solution Architect – Fynd ERP

Customer Service/Key accounts/Sales- Coordination

Server Load Balancer Engineer (L1)

Client Ownership Associate

Senior Technical Support Engineer-5

Senior Technical Support Engineer-5

Senior Manager

Associate Hydraulic Engineer

Market Development Manager

Associate Engineer-Electrical Substation

Networking Service Delivery Field Support Engineer (L1)

Cross Technology Service Delivery Field Support Engineer (L1)

Customer Success Lead | Commerce India

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