Lower Parel, Mumbai, Maharashtra Hiring immediately Jobs – 141 Open Jobs Today

We are seeking a highly experienced Salesforce configuration expert with deep expertise in Field Service operations to lead, optimise, and scale our Salesforce environment. This is not an entry-level admin role — we are looking for someone who has designed and implemented complex Salesforce ecosystems and can operate autonomously at a strategic level.

You will take ownership of our Salesforce setup, ensuring it is efficient, scalable, and aligned with real-world service delivery operations.

Key Responsibilities

Lead end-to-end Salesforce configuration and optimization
Architect and manage Field Service workflows (job allocation, scheduling, dispatch, mobile workflows)
Design scalable systems for high-volume service operations
Improve lead booking job completion billing pipeline
Configure and optimise:
Flows, automations, and validation rules
Objects, fields, and page layouts
Reports and dashboards for operational visibility
Integrate Salesforce with external tools (dialers, payment systems, apps)
Reduce manual processes through automation and system design
Troubleshoot performance issues and implement best-practice solutions
Provide strategic input on scaling operations and CRM architecture

Required Experience

10+ years Salesforce experience (Admin / Consultant / Architect level)
Deep hands-on experience with Salesforce Field Service (FSL)
Proven track record building systems for:
Service-based businesses
Field technician / mobile workforce environments
Strong experience with:
Flow Builder (advanced)
Process automation
Complex object relationships
Experience integrating Salesforce with third-party platforms
Ability to translate business operations into system design

What We’re Looking For

Someone who doesn’t need hand-holding — can audit, identify gaps, and execute
Commercial thinker — understands ROI, efficiency, and scalability
Experience in fast-paced, high-growth environments
Strong problem solver who can simplify complexity
Comfortable working directly with founders / operators

Nice to Have

Experience in automotive, insurance, or service membership businesses
Background in call center + field service hybrid models
Exposure to high lead-volume environments (paid traffic driven)

Engagement Details

Part-time, flexible hours
Ongoing engagement with potential to expand scope
Immediate start preferred

How to Apply

Please include:

Summary of relevant Salesforce & Field Service experience
Examples of systems you’ve built or optimized
Availability (hours per week)

Quick apply

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