Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: Deputy Manager
City: Bengaluru
State/Province: Karnataka
Posting Start Date: 6/22/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
About the Role
We are seeking a highly skilled RTR Inventory Accounting Specialist to support global month-end close, financial reporting, and corporate accounting activities. The ideal candidate must possess strong technical accounting expertise under IFRS and US GAAP , hands-on SAP experience, and the ability to manage complex accounting areas including COGS, inventory, leasing, fixed assets, and payroll.
Key Responsibilities
1. Cost of Goods Sold (COGS) & Inventory Accounting
Perform direct COGS accounting and ensure accurate monthly reporting.Execute inventory valuation and costing processes.Manage inventory costing , overhead absorption , and material cost variances including: Purchase Price Variance (PPV)Freight varianceSupport physical inventory counts and cycle count coordination.
2. Leasing, Fixed Assets & Capital Accounting
Handle end‑to‑end accounting for Leases (ASC 842) including ROU asset & lease liability reconciliations.Manage Fixed Asset lifecycle : capitalization, depreciation, retirements, and impairments.Process accounting for capitalized software, R&D , and related amortization activities.
3. Month-End Close, Payroll & Bank Reconciliations
Support complete month‑end close , including journal entries and reconciliations.Perform payroll and compensation-related accounting entries.Prepare and reconcile bank statements and support global consolidation activities.
4. Operating Expenses & Accrual Management
Manage Sales & Marketing (S&M) expenses and review monthly expense trends.Maintain prepaid schedules , amortization tracking, and balance sheet support.Prepare accrual entries , validate support, and ensure OpEx accuracy.Provide overall general ledger (GL) oversight for operating expense accounts.
5. Compliance, Controls & Reporting
Ensure compliance with IFRS, US GAAP , and internal accounting policies.Support audit requirements , internal controls, and SOX compliance.Assist with management reporting , schedules, and financial analysis as needed. Required Qualifications & Skills CA or CMA qualification is mandatory . Minimum 4+ years of post‑qualification experience in RTR/Corporate Accounting.Strong working knowledge of IFRS and US GAAP .Hands‑on experience with SAP (mandatory).Strong analytical skills and ability to work in a high‑volume, deadline-driven environment.Excellent communication skills with exposure to global stakeholders.Experience working in US time zone preferred.
Work Environment
US Shift : 5:30 PM – 3:30 AM IST
Location : Wipro Kodathi, Bangalore
Transport : One-way cab facility provided
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Do
Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
Update own availability in the RAVE system to ensure productivity of the process
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
Follow standard processes and procedures to resolve all client queries
Resolve client queries as per the SLAâÂÂs defined in the contract
Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
Document and analyze call logs to spot most occurring trends to prevent future problems
Maintain and update self-help documents for customers to speed up resolution time
Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
Ensure all product information and disclosures are given to clients before and after the call/email requests
Avoids legal challenges by complying with service agreements
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Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
Assist clients with navigating around product menus and facilitate better understanding of product features
Troubleshoot all client queries in a user-friendly, courteous and professional manner
Maintain logs and records of all customer queries as per the standard procedures and guidelines
Accurately process and record all incoming call and email using the designated tracking software
Offer alternative solutions to clients (where appropriate) with the objective of retaining customersâ and clientsâ business
Organize ideas and effectively communicate oral messages appropriate to listeners and situations
Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
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Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Undertake product trainings to stay current with product features, changes and updates
Enroll in product specific and any other trainings per client requirements/recommendations
Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
Update job knowledge by participating in self learning opportunities and maintaining personal networks
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Deliver
No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: Record to Report - DOP .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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