The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Job Description
The Role & Key Responsibilities:
- Day-to-day running of Client KYC Desks, with oversight of at least one desk.
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Ensure reporting deliverables are produced and reviewed to a high standard and delivered in a timely manner.
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Adhere to data integrity guidelines by ensuring all records and system entries are up to date, accurate, and compliant with internal and regulatory expectations.
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Enhance productivity and compliance performance by increasing SLA adherence and identifying automation opportunities to reduce manual effort and enhance overall processing efficiency.
As part of the New Business Client KYC process, the candidate will be expected to provide regular status updates to new clients and internal parties. Weekly Client KYC calls should be held with stakeholders and project / remediation plans should be maintained to track progress. • Act as a first point of contact for client issues relating to KYC matters.
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Managing the internal review process across different product and service lines within the fund administration, depository and other product lines.
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Provide day-to-day client KYC onboarding advice across all Apex Group business lines to best meet their business needs and maintain good working relationships through active communication, facilitation and teamwork.
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Support the wider onboarding team where required.
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Provide technical guidance to junior analysts in their assigned job duties • Ensure the team are kept up to date with changes to the Company Applications. Preparation of MIS/KPI regarding Client deliverables.
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Preparation of specific MIS/KPI upon management request.
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Analysis of MIS/KPI and provide comments/conclusion. Send out MIS/KPI for review and follow up for comments Complete KYC onboarding, periodic refresh, and remediation cases within established SLAs to avoid operational delays and financial impact.
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Participating as end user in KYC Tool Development projects Build excellent working relationships with the team Any other tasks may be assigned by the Head of Client KYC Operations.
Qualifications and skills required
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An individual with a bachelor/master’s degree qualification or equivalent. A minimum of 3-5 years of Client KYC experience within the investment fund industry or equivalent
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A good knowledge of the funds industry, experience of different fund structures, domiciles and regulatory requirements
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Excellent communication, interpersonal and problem-solving skills Excellent time management and planning skills to deliver against agreed deadlines and objectives.
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Knowledge of Due Diligence, Compliance and Financial Structures in Offshore Locations (Jersey, Australia, Japan)
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High attention to detail, accuracy, analytical, technical, organizational, and problem-solving skills.
Proactive and have the knowledge and skills to use own initiative in handling clients queries and escalate to management when required. < >Ability to run and deliver on multiple projects and assignments. Adaptable and flexible to changes.
What will you get in return:
< >A genuinely unique opportunity to be part of an expanding large global business Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly
To be successful in these roles, it is envisaged that you are a motivated and self-driven individual eager to contribute and grow with the organization. Knowledge of financial products and environments along with prior fund experience will ensure your success. Critical to your ability to perform these roles will be your customer focus, attention to detail and team focus.
We offer a modern and progressive work environment. You can expect to be challenged and offered a path towards future career growth.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
