Subhash Nagar Delhi Delhi Desktop support technician Jobs – 120 Open Jobs Today

L2 Support Engineer (IT)
Radiant Info Solutions —Delhi, Delhi

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L2 Support Engineer (IT)
Radiant Info Solutions —Delhi, Delhi
Provide L2 Support for VARs, Distributors, service providers, enterprise customers, and end users via telephone, e-mail, and web.
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Rackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to…
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L2 Support Engineer (IT)

Radiant Info Solutions
Delhi, Delhi

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Full job description

Radiant Info Solutions Pvt. Ltd.

L2 Support Engineer (IT)

Responsible for the day-to-day maintenance of the Networking systems, including identifying the tasks and troubleshooting the issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert.

Provide L2 Support for VARs, Distributors, service providers, enterprise customers, and end users via telephone, e-mail, and web.

Troubleshoot complicated hardware issues, replicate customer environments and network problems in the organisation.
Manage critical customer issues and facilitate communication between customers, escalation, and engineering.
Participate in cross-functional tasks such as new product development projects, support readiness team and other documentation activities.
Provide on-site support for customers when needed.

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desktop support technician jobs in subhash nagar delhi delhi

L2 Support Engineer (IT)

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