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Hotel Sales Executive
Make It Happen —Panaji, Goa
- ₹16,000 - ₹20,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Paid time off
- Paid sick time
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14h

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Hotel Sales Executive
Make It Happen —Panaji, Goa
1–3 years of relevant experience in hospitality, customer service, or sales; prior exposure to hotels or travel-related roles is beneficial.
₹16,000 - ₹20,000 a month
Quick apply
14h

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Hotel Sales Executive

Make It Happen -
Panaji, Goa

Quick apply

Job details

Full-time
₹16,000 - ₹20,000 a month
14 hours ago

Benefits

Paid time off
Paid sick time

Qualifications

Hospitality
Tourism
Customer service
Upselling
English
Sales
Hospitality Management
Konkani
Hindi
Communication skills

Full job description

Job Description:

In this role as a Hotel Concierge Sales Executive, you will act as Make It Happen’s on-ground representative within the hotel. Your primary focus will be to connect with guests, identify their interests, and guide them toward meaningful local experiences that add value to their stay. You’ll also work in close partnership with the hotel’s concierge and front desk teams to ensure everything runs smoothly and guests receive outstanding service.

Key Responsibilities:

Approach and interact with guests in a welcoming and engaging way to introduce and promote available experiences.
Gain a thorough understanding of all tours and activities (including cultural walks, village trails, culinary experiences and more) to suggest options suited to individual preferences.
Contribute to revenue generation by converting guest interactions into bookings and identifying upselling opportunities.
Foster strong coordination with hotel staff, especially concierge and front office teams, to encourage teamwork and referrals.
Liaise with the internal operations team to manage bookings and ensure seamless execution of experiences.
Keep accurate records of daily sales and share updates with relevant internal teams.
Ensure all promotional materials within the hotel are current, visually appealing, and consistent with brand guidelines.
Respond to guest questions and handle concerns efficiently to maintain high service standards.

Requirements:

A proactive individual with a strong service mindset and an interest in sales.
A degree in Hospitality, Tourism, Business, or a similar field is preferred.
1–3 years of relevant experience in hospitality, customer service, or sales; prior exposure to hotels or travel-related roles is beneficial.
Strong verbal communication and people skills, with the ability to engage confidently with guests.
Genuine interest in local culture, travel experiences, and storytelling.
Fluency in English is required; additional language skills (such as Konkani, Hindi, or other languages) are advantageous.
Flexibility to work varying shifts, including weekends and public holidays.

Employment Type: Full-time

Perks & Benefits:

Paid sick leave

Work Setup: On- site

Benefits:

Paid sick time
Paid time off

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

Paid sick time

Work Location: In person

Quick apply

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