Bengaluru, Karnataka Senior quality assurance analyst Jobs – 130 Open Jobs Today

ServiceNow Solutions Architect
The Nielsen Company —Bengaluru, Karnataka
- ₹0 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
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Data Engineer (1-2 years)
Visa Consolidated Support Services (India) Private Limited - Tech Unit —Bengaluru, Karnataka
- Full-time
- Computer Science
- SQL
- Bachelor's degree
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ServiceNow Solutions Architect

The Nielsen Company -
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹0 a year

Qualifications

BCS
Computer Science
CSS
Nielsen
Enterprise Software
Application development
SOAP
Quality assurance
Bachelor's degree
JavaScript
REST
Scripting
Angular
Scrum
APIs
ServiceNow
Agile
UI
HTML
Analytics
Information Technology
Design patterns

Full job description

Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

We are seeking an experienced and visionary ServiceNow Solutions Architect to lead the design and implementation of innovative ServiceNow solutions that drive efficiency, automation, and value across our organization. As a ServiceNow Solutions Architect, you will be a key technical leader, responsible for translating business requirements into robust and scalable ServiceNow architectures. You will collaborate with stakeholders at all levels, guide development teams, and ensure that our ServiceNow platform strategy aligns with our overall enterprise goals.

Key Responsibilities:

Strategic Solution Design: Architect end-to-end solutions on the ServiceNow platform, encompassing various modules (ITSM, CMDB/Discovery, Integration Hub, ITOM, HRSD, SecOps, App Engine, SPM, ITAM, CSM, EAM, etc.) to meet complex business needs.
Technical Leadership & Governance: Provide expert technical guidance, mentorship, and oversight to ServiceNow developers and administrators. Establish and enforce development best practices, coding standards, and platform governance.
Platform Roadmap & Innovation: Contribute to the ServiceNow platform roadmap, staying current with new platform capabilities, industry trends, and emerging technologies. Identify opportunities for innovation and platform optimization.
Requirements Analysis & Translation: Collaborate with business analysts, process owners, and stakeholders to elicit, analyze, and translate business requirements into detailed technical designs and solution specifications.
Integration Architecture: Design and oversee the implementation of integrations between ServiceNow and other enterprise systems, ensuring data integrity, security, and optimal performance.
Platform Governance, Risk Management & Best Practices: Define, champion, and enforce ServiceNow architectural standards, design patterns, development best practices, and platform governance policies across the organization. Ensure solutions are secure, scalable, maintainable, and performant. Identify and mitigate architectural risks.
CMDB & CSDM Strategy: Play a pivotal role in defining and maturing our Configuration Management Database (CMDB) and Common Service Data Model (CSDM) strategy and implementation.
Proof of Concepts & Prototyping: Lead and develop proof-of-concept (PoC) initiatives and prototypes to evaluate new ServiceNow features or complex solution designs.
Quality Assurance & Testing: Define and support testing strategies to ensure solutions are high-quality, reliable, and meet business requirements.
Documentation: Create and maintain comprehensive architectural documentation, including solution designs, technical specifications, and decision logs.
Stakeholder Management: Effectively communicate complex technical information to both technical and non-technical audiences, including senior leadership. Build strong relationships with key stakeholders.

Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Equivalent experience will be considered.
Experience: Minimum 10+ years of direct, hands-on experience with the ServiceNow platform.
Proven track record in a ServiceNow Architect role, designing and delivering complex, enterprise-scale ServiceNow solutions.
ServiceNow Certifications (Essential):
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
At least three ServiceNow Certified Implementation Specialist (CIS) certifications (e.g., ITSM, ITOM, Discovery,HRSD, SPM, Service Mapping).

Technical Skills:

Deep understanding of the ServiceNow platform architecture, including data model, security, workflow, and application development.
Expertise in ServiceNow scripting (JavaScript, Glide APIs, Business Rules, Client Scripts, UI Actions, Script Includes).
Proficiency with ServiceNow integration capabilities (IntegrationHub, eBonding, REST/SOAP APIs, MID Server).
Strong knowledge of CMDB/CSDM principles and implementation best practices.
Experience with ServiceNow Automated Test Framework (ATF).
Familiarity with web technologies (HTML, CSS, Angular, Jelly).

Additional Information

Preferred Qualifications:

ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
Experience with Agile/Scrum methodologies.
Knowledge of ITIL v3/v4 frameworks (Foundation or higher certification is a plus).
Experience in specific industries relevant to Nielsen.
Experience with Performance Analytics, Reporting, and Dashboards in ServiceNow.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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senior quality assurance analyst jobs in bengaluru, karnataka

ServiceNow Solutions Architect

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