Bengaluru, Karnataka Accenture Jobs – 13312 Open Jobs Today

RRN00016822 - Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Analysis skills
- AI
ISSRRN0001131 - Infra Tech Support Practitioner Copy 29
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Bachelor's degree
- Software development
Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Bachelor's degree
2d
RRN00015356 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Communication skills
Risk and Compliance Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Order to Cash Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Finance
- Bachelor's degree
HR Service Delivery New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- PMP
- Project management
- Bachelor's degree
RRN00016074 - Service Desk Supervisor
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Web Developer
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- SQL
- Mentoring
Record to Report Ops Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- English
- Master's degree
IT Service Management Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Analytics and Modeling Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- SQL
- Bachelor's degree
Senior Analyst- Program Management
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Specialist/Team Lead- Program Management
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Business Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
IT Customer Service Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking

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RRN00016822 - Application Tech Support Practitioner Copy 01

Accenture -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Incident management
Software troubleshooting
BMC Remedy
Customer service
Technical support
Microsoft Office
Analysis skills
Remote access software
ServiceNow
Communication skills
Active Directory

Full job description

Summary: As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.

Roles & Responsibilities:
Provide Level 1 (L1) Technical Support through the IT Service Desk.
Assist users in troubleshooting and resolving technical issues efficiently and effectively.
Log and document client interactions, issues, and resolutions in the ITSM tool.
Collaborate with team members to improve service delivery and enhance overall client experience.

Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.

Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.

Additional Information:
Experience: 0–2 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

RRN00016822 - Application Tech Support Practitioner Copy 01

Application Support Engineer

ISSRRN0001131 - Infra Tech Support Practitioner Copy 29

Application Support Engineer

Customer Service Associate

RRN00015356 - Application Tech Support Practitioner

Risk and Compliance Specialist

Infra Tech Support Practitioner

Order to Cash Operations New Associate

HR Service Delivery New Associate

RRN00016074 - Service Desk Supervisor

Web Developer

Record to Report Ops Analyst

IT Service Management Representative

Analytics and Modeling Analyst

Senior Analyst- Program Management

Specialist/Team Lead- Program Management

Business Operations Analyst

Application Tech Support Practitioner

IT Customer Service Representative

I want to receive the latest job alerts for accenture in bengaluru, karnataka

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