Overview
About Business Unit:
The Creative team at Epsilon is dedicated to delivering data-driven digital media personalization with a powerful and innovative approach. We excel at understanding customers online and crafting impactful messages that resonate with their real-time behaviors and preferences. Our goal is to help brands forge relevant connections with their audiences and ensure those conversations continue.
Comprising a diverse group of dedicated professionals-Art Directors, Copywriters, and Video Editors-we collaborate seamlessly with teams like Creative Strategy, Digital Production, Creative Technology, and Creative Operations to produce striking and personalized content that stands out in today's competitive landscape. By integrating AI (which we've been doing for years, by the way) and data-driven insights into our creative processes, our team not only improves customer experiences but also drives measurable business outcomes for some of the world's largest brands.
Being part of this team means having the strength of not just Publicis Groupe behind you, but also the valuable connections within this inclusive and dynamic group that contribute to your growth and experiences every day.
How You'll Make an Impact:
As a Senior Art Director at Epsilon, you'll play a pivotal role in shaping and elevating digital-first brand experiences that drive real business impact. You'll lead concept development and creative direction across multiple marketing channels-including web, mobile, audio, and video-while navigating advanced creative strategy for your clients, including strategic and priority accounts. In this collaborative environment, you'll work closely with cross-functional teams such as Copywriters, Production Artists, Developers, Account Managers, Creative Technologists, Digital Production Artists and Sales Directors, contributing to work that balances creativity with strategic performance.
Your ability to communicate effectively, build trust, and think strategically will position you as someone on the path to creative leadership. From concepting dynamic motion-enhanced visuals to leading new business pitch presentations, your efforts will directly impact campaign performance and team success. With a proactive leadership approach, a strong understanding of creative tools and digital production processes, and awareness of evolving industry design standards and trends, you'll help raise the creative bar while identifying ways to improve efficiency and execution-aligning your work with Epsilon's mission to deliver measurable, meaningful marketing experiences.
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.
Responsibilities
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Strengthen your creative leadership by owning client relationships, mentoring team members, and driving team projects
- Sharpen your time and project management abilities while balancing multiple deliverables across your client list, including strategic accounts, and internal team projects
- Champion the evolution of creative processes, design best practices, and industry standards
- Build trusted relationships and foster collaboration across disciplines - from Client Services and Creative Technology to Digital Production and Copy
- Deepen your understanding of how data insights can be incorporated into client conversations and used to craft meaningful, impactful creative that drives customer actions
- Bridge the gap between art and tech, seamlessly integrating internal tools and platforms into your daily creative workflow
- Build your AI fluency by exploring and using AI tools to push creative boundaries and drive efficiency
Qualifications
What you'll bring with you:
- 4-6 years of experience in an agency or in-house environment leading digital design
- Strong understanding of branding and ability to align creative with business objectives
- Ability to translate client briefs into visually impactful interactive experiences
- Proven ability to support and guide fellow creative team members on active projects
- Excellent emotional intelligence in dealing with cross-functional teams and partners
- Self-directed with strong time and project management skills
- Exceptional communication skills-verbal, written, and visual
- Comfortable presenting and persuading in both internal and client-facing settings, with the ability to incorporate data insights into client conversations
- Familiar with the capabilities and limitations of creative tools, development, and production teams
- Resourceful, solution oriented, and adaptable with strong critical thinking skills
- Openness to experimenting with AI tools and integrating them into creative workflows
- Proficiency in:
- Adobe Creative Suite (Illustrator, Photoshop, AfterEffects)
- Basic Motion Graphics (animation, storyboarding, light video editing)
- Microsoft Programs (PowerPoint, Outlook, Teams)
- Figma knowledge is a plus
- Willingness to travel with a Creative Manager or Director for occasional client meetings (solo travel may apply)
Why you might stand out from other talent:
- Bachelor's degree in Visual Communications, Advertising, or Design preferred
- A portfolio that showcases strategic, concept driven, visually polished work with evidence of design leadership and creative direction
- Experience working on creative personalization or data-driven campaigns of medium-high complexity
- Track record of mentoring junior team members and inspiring trust with clients and across internal teams
- Knowledge of current industry design standards and emerging trends
- Familiarity with AI tools and a genuine curiosity for how AI can enhance creative workflows and outcomes
- Positive, adaptable teammate who takes initiative and thrives in the ever-changing world of advertising technology
Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
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People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
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Collaboration: We work together, support one another, and collectively achieve goals.
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Growth: There are endless opportunities for growth through learning, development and career advancement.
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Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
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Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
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Act with integrity
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Work together to win together
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Innovate with purpose
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Respect all voices
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Empower with accountability
These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.
Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
