Haryana Technical support representative Jobs – 130 Open Jobs Today

Application Support Engineer
Accenture —Gurugram, Haryana
- Full-time
- Communication skills
17h
Circle Facility Manager - Site Team-Soft
JLL —Gurugram, Haryana
- Health insurance
3d
Senior Engineer
Cushman & Wakefield —Gurugram, Haryana
- Full-time
- Leadership
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3d

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Circle Facility Manager - Site Team-Soft
JLL —Gurugram, Haryana
§ Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate…
3d

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Application Support Engineer

Accenture -
Gurugram, Haryana

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Job details

Full-time
17 hours ago

Qualifications

TCP
Incident management
Disaster recovery
Change management
ITIL
AS400
TCP/IP
Communication skills

Full job description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM AS /400 Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:

Experienced IBM AS/400 Administration professional with 6+ years of expertise in AS/400 system operations, administration, monitoring, backup management, security administration, disaster recovery, and system maintenance. Skilled in managing IBM i (OS/400) environments, handling migrations, OS upgrades, replication technologies, backup and recovery solutions, and providing production support in 24x7 environments. Strong experience in customer interaction, troubleshooting, incident management, and driving operational excellence while ensuring high system availability and performance.

Roles & Responsibilities:

Act as the ongoing interface between the client and the system or application.
Liaising with the customer technical representatives.
Implement the changes as applicable, test the changes and handover to customer.
Troubleshoot issues with OS/Backup.

Professional & Technical Skills:

Good verbal and written communication skill to connect with customer at varying levels of the organization
Ability to operate independently and make decisions with little direct supervision.
Must have 6+ years of AS/400 system Operations/Administrator experience.
Server daily health check activities
User profile and Security management
Job management, job life cycle, OUTQ management etc.
Backups and other jobs for problem determination and resolution.
Patch management.

- IBM supported network architecture and configurations - TCP/IP, SNI, SNA etc.

Hands-on experience working on HMC/LPAR Management, MIMIX, Robot, Migration, OS upgrade, VTL and VIOS
Restoration and BRMS, Tape management.
Knowledge on replication software.
Independently work with vendors on HW/SW issue.
Analyze disk space utilization and recommend corrective action.
Participate in Root Cause Analysis RCA.
Participate in Disaster recovery process.
Team management and Customer facing.
Good knowledge on ITIL concepts (Incident, problem & change management skills)

Additional Information:

Any graduation
Flexible to work in 24x7 environments

15 years full time education

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