JOB DESCRIPTION
Job Title:
Media Performance Engineer II, Distribution (P2)
Location:
Bangalore
Reason:
New
Job Family:
Performance Eng, Distribution
Full-Time/Part-Time:
Full-Time
Job Level:
P2
FLSA (Exempt/Non-Exempt):
Exempt
Department/Group Overview:
Describe the department or group. This information will be used to help attract and engage candidates.
Disney Entertainment and ESPN Product & Technology
Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.
The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.
Here are a few reasons why we think you’d love working here:
1.Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses foryears to come.
2.Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
3.Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.
April 2025
JOB DESCRIPTION
Product Engineering is a unified team responsible for the engineering of Disney Entertainment &
ESPN digital and streaming products and platforms. This includes product engineering, media
engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and
identity.
Media Engineering builds the software and systems that prepare media content and metadata for
the Disney Streaming platform - providing the best possible playback experience to our viewers.
Media Engineering handles audio, video, & metadata content from ingest through publish - for
normalization, processing, and packaging - supporting operator tools and automation for a
scalable workflow. We build and coordinate logic across players and back-end services to
measure, control, and optimize playback across our stack.
Job Summary:
Describe what the person will do in the role - how he/she will impact the organization.
In the role of Media Experience Performance Engineer II on the Distribution team, your daily
responsibilities will require a combination of strategic planning, time management around internal
initiatives, an ability to collaborate with development, operations and engineering teams, a hands-on
approach to leadership and mentoring within the larger Media Experience organization, while utilizing
cross-functional skills to ensure optimal performance across the Media Experience Distribution team
and Disney owned and operated streaming services.
Responsibilities and Duties of the Role:
Summarize job responsibilities, core deliverables and major duties. What is required for the position to exist?
- Focus on major areas of work, typically 20% or more of role % of Time
This position offers an opportunity for personal and professional growth, providing
exposure to cutting-edge technology within the realm of streaming services.
- Analyze the health of streaming media products using internal and third-party
tools to ensure optimal content delivery and viewer experience.
o This includes monitoring live and VOD workflows, identifying issues, and
supporting troubleshooting efforts.
25%
- Act as a first responder to internal and external delivery escalations, executing
mitigation steps to minimize impact and restore service quality.
o Respond promptly to incidents, collaborate with cross-functional teams,
and document actions taken for future reference.
25%
- Manage distribution policies and support live events, high-profile content
launches, and feature releases using internal tooling.
o Ensure distribution configurations are up-to-date, and provide operational
support during critical events.
25%
- Curate and maintain documentation for issue tracking, impact analysis, and
process improvements within the distribution workflow. 25%
April 2025
JOB DESCRIPTION
oContribute to knowledge bases, ticketing systems, and continuous improvement initiatives.
Required Education, Experience/Skills/Training:
Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributesand/or leadership capabilities)Basic Qualifications
- 2+ years of experience in streaming media, content distribution, or video technology.
- 2+ years of hands-on experience with Live Video Streaming Systems, including encoding, distribution, and playback.
- Understanding of the live and VOD content delivery life cycle – “glass to glass”.
- Experience in a production environment, preferably in a high-availability, large-scale setup on AWS or another public cloud.
- Good communication and collaboration skills, with the ability to work in a team.
- Basic quantitative, analytical, problem-solving, debugging, and decision-making skills.
- Exposure to interfacing with OTT and mobile devices (Roku, Game Consoles, Apple TV, Android, iOS, etc.).
- Awareness of network-level tools; ThousandEyes, Kentik, Catchpoint.
- Familiarity with data visualization tools; Grafana, Datadog, Kibana, Splunk.
- Basic understanding of CDNs and their relation to network operations, transit, and peering.
- Exposure to designing and maintaining documentation.
- Familiarity with ticketing and tracking systems like JIRA and Confluence.
- Exposure to working with third-party services and device manufacturers.
- Basic understanding of technical project management.
- Ability to contribute to independent research.
- Analytical mindset.
- Basic proficiency in data structures (SQL).
- Demonstrated ability to deliver results through ambiguity.
- Basic knowledge of video streaming quality metrics and technical aspects affecting the viewerexperience.
- Ability to assist in identifying and resolving performance issues to optimize end-user experience.
•Exposure to tooling used to analyze subscriber data, trends, and performance metrics.Preferred Qualifications •Exposure to Live and VOD Video Streaming Systems, with basic understanding of encoding, distribution and playback through previous work experience.
April 2025
JOB DESCRIPTIONRequired Education
- [Reach out to your HRBP for guidance, if necessary]
