Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
The purpose of this job is to analyze, design, build/test and deploy developments/applications/solutions using SAP ABAP and various other SAP technologies, ensuring high performance, code quality, resiliency, and customer satisfaction.
DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
- Works closely with Configuration / Functional analysts on small to large complexity programs to transform business system designs into bug-free application software.
- Assists on the business blueprinting documents for SAP ABAP to provide technical input on system options and solutions.
- Maps requirements to the proper technical solution.
- Working with business teams to build prototypes to validate system requirements.
- Ownership for system design, solution approach, implementation of solution and affirmation on quality of deliverables.
- Analyzes, designs, codes, tests, implements, maintains, and supports application software in SAP ABAP.
- Plans and executes unit tests to ensure the application code covers the requirements before being sent for quality testing.
- Creates program code adhering to departmental development, testing and documentation standards.
- Follows departmental and team standards as they apply to source code control and transport management.
- Displays an understanding of advanced debugging techniques when investigating issues with programs.
- Will participate in peer reviews of other developments.
- Will be able to analyze and deliver effort estimations across Discovery, Design, Execution and Go-live phases of developments.
- Will collaborate and coordinate closely with various other teams and value streams when necessary.
- Performs technical triage on system applications and incidents to diagnose root cause of issues and identify and / or implement resolutions within the Service Level Agreements (SLAs) or any other agreed upon timeframes.
- Creating or changing WRICEF (workflows, reports, interfaces, conversions, enhancements, forms) objects using SAP ABAP. Implementing enhancement spots, user exits, function exits, Badis etc. Using enhancement framework in SAP ABAP.
- Creating or changing ABAP programs using logical database (LDB) if the need arises.
- Developing function modules, RFC enabled function modules, APIs, module pool programs, calling BAPIs in custom programs.
- Developing programs using Object Oriented (OOP) concept in SAP ABAP.
- Creating LSMW or BDC program for migrating data in SAP system.
- Creating interface program (inbound & outbound) using IDOC, flat files.
- Trouble shooting and resolving production issues by debugging and following an agreed upon plan of action before making changes in existing programs and implementing solutions into the production landscape.
- Developing programs and applications using SAP Fiori, SAPUI5, ODATA services.
- Collaborating with process owners, users, Business Analysts, and IT staff to coordinate business simulation testing.
- Resolving the defects that are raised during the testing with the help of the functional as well as business team.
- Creating/changing various transactions, error handling and adding restriction via customization.
- Monitoring interfaces with legacy systems.
- Performance tuning of existing transactions and reports.
- Debugging and performance tuning of the development and error handling.
- Assist with upgrades, new releases and monitor performance of the technical objects.
- Work closely with counterparts in Bangalore and the US to ensure fluid communication of issues, processes, and status.
- Be part of a rotating on-call schedule with other colleagues to handle production errors and other incident tickets.
- Other duties as assigned.
REQUIREMENTS:
- Bachelor’s degree (or foreign degree equivalent) in Computer Science, Computer Engineering, or closely related field, plus eight (8) years of experience in the job offered or a related position.
- Must have six (6) years of experience with WRICEF (workflows, reports, Interfaces, conversions, enhancements, forms) objects in Reports, ALV Reports, Module Pool Programs, Interfaces (FILE & EDI INTERFACES, BAPI), Conversion (BDC, LSMW), Enhancement (IMPLICIT/EXPLICIT, USER EXIT), RFC Calls, LDB Related Programs, ABAP QUERY, OO ABAP, ABAP/4, SAP Data Migration, SMARTFORMS, SAP SCRIPT, ADOBE Forms and Screen Persona, ABAP WebDynpro.
- Must have five (5) years of experience with SAP Interfaces including EDI (electronic data interchange), API (application programming interface), XML IDOC (intermediate document).
- Must have any experience with ABAP COCKPIT (ATC) Tool; SAP Workflow Configuration, Design, Development, Troubleshooting; SAP S/4HANA, SAP FIORI, SAP FIORI Development, SAPUI5 AND O-DATA Services; Eclipse SAP ADT (ABAP Development Tools), Solution Manager, ChaRM.
- Experience with FI, CD and ICM SAP modules is a plus.
- Experience with AWS and/or Cloud Development a plus.
- Experience with Microsoft products including Outlook, Teams, Excel, Sharepoint, etc. Experience with browsers such as Edge and Chrome. Experience using Jira and Service Now.
OTHER PREFERRED QUALIFICATIONS:
- Ability to analyze trends in system issues and recommend solutions / mitigations.
- Communicate in a friendly and professional manner with customers and colleagues, remain calm in stressful situations, quickly and efficiently troubleshoot system-critical program failures, write user-friendly explanations of technical functionality.
- Delivers internal and external customer service excellence.
- Exhibits listening, patience, empathy, authenticity, pro-activity, and perseverance with external and internal customers.
- Upholds commitment to delivering optimal solutions, in a timely manner, and balances customer needs with the best interests of the organization.
- Maintains a positive approach despite challenges, constraints, and / or customer emotions.
- Builds collaborative and cooperative relationships; effectively manages conflict.
- Finds common ground and builds trust with co-workers, managers, partners, and customers through demonstration of inclusiveness and appreciation for diverse backgrounds, cultures, thoughts, and experiences.
- Operates with integrity and communicates respectfully in language, writing, and actions.
- Shows interest in and supports the success of others; provides encouragement, celebrates wins.
- Addresses conflict openly and respectfully, addresses through proper channels.
- Is open to, acknowledges, manages emotions, and adjusts to changing events and priorities.
- Displays a positive approach in the face of ambiguity, change, or lack of resources.
- Willingly adapts to take on different responsibilities, learn new technology, and follow new processes.
- Takes initiative to operate independently.
- Lends knowledge and expertise to troubleshoot complex issues in cooperation with colleagues.
This job description is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included in this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
