Ghorpadi Pune Maharashtra Desktop support technician Jobs – 114 Open Jobs Today

IT Support L2/L3
Enquad Solution (India) Pvt Ltd —Baner, Pune, Maharashtra
- ₹35,000 - ₹50,000 a month
- Full-time
- Computer Science
- English
- Windows
Quick apply
9d
Timesheet and Systems Administrator
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- Project management
- Communication skills
Quick apply
L1 IT Support Engineer
MentorBeep —Pune, Maharashtra
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Outlook
- Software troubleshooting
- English
Quick apply
1h
Associate Technical Support Engineer
Druva —Pune, Maharashtra
- Google Suite
- Software troubleshooting
- Salesforce
2h
IT Support Executive
Luxon Business Processing Services Llp —Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Quick apply
4h

Discover related jobs

Based on your search for desktop support technician jobs.

Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Pune, Maharashtra
How do you ensure that customer support processes align with service level agreements (SLAs)? Provide an example of a report or documentation you created to…
₹20,000 - ₹23,000 a month
Quick apply
L1 IT Support Engineer
MentorBeep —Pune, Maharashtra
Experience with AI-powered support tools and knowledge management platforms will be an added advantage. Deliver professional customer service and maintain…
₹5,00,000 - ₹12,00,000 a year
Quick apply
1h

I want to receive the latest job alerts for desktop support technician in ghorpadi pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near ghorpadi pune maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

IT Support jobs in Baner, Pune, Maharashtra

IT Executive jobs in Pune, Maharashtra

IT Support jobs in Pune, Maharashtra

Systems Administrator jobs in Pune, Maharashtra

Chat Support jobs in Bengaluru, Karnataka

Technical Support Engineer jobs in Rajasthan

Software Engineer jobs in Hyderabad, Telangana

Network Engineer jobs in Coimbatore, Tamil Nadu

Technical Support Engineer jobs in Coimbatore, Tamil Nadu

Technical Support Engineer jobs in Baddi, Himachal Pradesh

It Support jobs in Airport, Mumbai, Maharashtra

Nanded City, Symphony It Park jobs in Pune, Maharashtra

Technical Support, Walkin jobs in Hitec City, Hyderabad, Telangana

It Support jobs in Delhi

It Engineer jobs in Mumbai, Maharashtra

Technical Support jobs in Mohali, Punjab

It Support jobs in Chennai, Tamil Nadu

It Support jobs in Sambalpur, Orissa

It Executive jobs in Gurugram, Haryana

IT Support L2/L3

Enquad Solution (India) Pvt Ltd
Baner, Pune, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹50,000 a month
9 days ago

Benefits

Provident Fund

Qualifications

Microsoft Windows Server
TCP
Computer Science
Software deployment
CCNA
LAN
English
Windows
Web servers
Firewall
DHCP
Analysis skills
VoIP
Bachelor's degree
CompTIA Network+
IT support
Computer networking
DNS
IPsec
TCP/IP
SaaS
Diploma
Communication skills
Active Directory
Information Technology
VPN

Full job description

Title: IT Support L2 /L3

Key Responsibilities and Scope of Work

Provide Level 2 and Level 3 technical support for Windows-based environments, including Windows workstations, Windows Servers, and Domain Controllers
Administer and troubleshoot Active Directory infrastructure, including user/group management, Group Policy, DNS, and DHCP
Support, maintain, and secure email servers and web servers, including service availability, performance tuning, and incident remediation
Manage daily operations through OsTicket, ensuring accurate ticket classification, prioritization, escalation, and SLA compliance
Utilize Atera RMM for proactive monitoring, patch management, remote access, automation, and endpoint health reporting
Configure, maintain, and troubleshoot firewalls and security appliances including Ubiquiti UniFi, Netgate (pfSense), and Cisco
Deploy and manage L2/L3 network switches, including VLAN creation, routing, trunking, and traffic segmentation
Design, implement, and support VPN solutions (IPSec, Wireguard, OpenVPN, site-to-site and remote access) with a focus on security and reliability
Diagnose and resolve network performance and connectivity issues across LAN, WAN, and wireless environments
Support and troubleshoot VoIP servers and telephony systems, including call quality issues, SIP configurations, and network QoS alignment
Perform root cause analysis for recurring incidents and implement permanent corrective actions
Maintain accurate technical documentation, network diagrams, and standard operating procedures
Collaborate with vendors, ISPs, and internal teams to resolve complex infrastructure issues
Participate in on-call rotation and planned maintenance windows as required

Required Skill Set

Strong hands-on experience supporting Windows Workstations and Windows Server environments, including Domain Controllers, Active Directory, Group Policy, DNS, and DHCP
In-depth knowledge of email and web server platforms, including deployment, configuration, security, troubleshooting, and performance optimization
Proven experience working with IT ticketing systems, specifically OsTicket, including incident tracking, escalation handling, SLA adherence, and documentation
Practical experience with Remote Monitoring and Management (RMM) solutions, such as Atera, for proactive monitoring, patch management, remote support, and automation
Solid expertise in configuring, managing, and troubleshooting firewall and network security appliances, including Ubiquiti UniFi, Netgate (pfSense), and Cisco platforms
Hands-on experience with Layer 2 and Layer 3 switches, including configuration, VLAN segmentation, trunking, routing, and traffic optimization
Strong foundational and applied knowledge of networking concepts, including TCP/IP, VPN technologies (site-to-site and remote access), VLANs, and network segmentation
Working knowledge of VoIP systems and servers, including call flow troubleshooting, SIP fundamentals, QoS considerations, and network readiness for voice traffic

Preferred Qualifications

Diploma or bachelor’s degree in information technology, Computer Science, or a related technical field (or equivalent hands-on experience)
2-5 years of experience for L2 roles; - Advanced troubleshooting, system administration, network issues, escalated tickets, software deployment
4 - 6 years for L3 roles in IT support, systems administration, or MSP environments Infrastructure management, server administration, complex problem resolution, project work.
Demonstrated experience supporting multi-client or multi-site infrastructures
Industry certifications (preferred but not mandatory):
Microsoft (Windows Server, Active Directory, Microsoft 365)
CompTIA Network+ or Security+
Cisco CCNA
Ubiquiti or pfSense certifications
Experience working in MSP, SaaS, or regulated environments (finance, healthcare, legal) is an asset
Exposure to automation, scripting, or process optimization is a strong plus

Soft Skills

Strong problem-solving and analytical skills with a structured troubleshooting approach
Clear, professional written and verbal communication in English, including client-facing interactions
Ability to manage multiple priorities in fast-paced environments
Ownership mindset with accountability for issue resolution and service quality
Team-oriented, with the ability to mentor junior engineers and collaborate across teams
High attention to detail with a focus on security, stability, and documentation

Shift Timing: Rotational (Morning and Nights)

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in ghorpadi pune maharashtra

IT Support L2/L3

Timesheet and Systems Administrator

L1 IT Support Engineer

Associate Technical Support Engineer

IT Support Executive

Discover related jobs

I want to receive the latest job alerts for desktop support technician in ghorpadi pune maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected