Deccan Pune Maharashtra Care specialist Jobs – 140 Open Jobs Today

Sr Customer Care Specialist
Aspen Technology —Pune, Maharashtra
- Microsoft Word
- Microsoft Excel
- Customer service
Sr Cloud(AWS) Engineer
Siemens Healthineers —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Master's degree
Senior Specialist- Cyber Security Architecture
Baker Hughes —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- AWS
Applied AI Specialist
E42 —Kalyani Nagar, Pune, Maharashtra
- Full-time
- English
- Master's degree
- Databases
Sr AI Specialist
Siemens Healthineers —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- DevOps
Senior Data Engineer (f/m/d)
Thinkproject Holding GmbH —Pune, Maharashtra
- Full-time
- Azure
- DevOps
- English
- Flexible schedule
Senior AI Engineer (GenAI & GCP Specialist)
CGI —Pune, Maharashtra
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Physiotherapist
SportsAndPhysio —Pune, Maharashtra
Principal Technical Architect
Workato —Pune, Maharashtra
- Azure
- Oracle
- Computer Science
Quick apply
UVM Verification specialist for ASIC and/or FPGA development
AFRY —Pune, Maharashtra
- Python
Smart 3D Application Analyst
Prodair Air Prod India —Pune, Maharashtra
- Online application
- Software troubleshooting
- Engineering
- Project management
- Paid holidays
- Health insurance
Quick apply
Sr. Network Engineer
Workday —Pune, Maharashtra
- Full-time
- Azure
- AWS
- Scripting
- Flexible schedule
Sr Software Architect
Siemens Healthineers —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- English
AI Engineer
Teradata —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- Java
- Databases
Quick apply
1d
Sr Software Engineer (Backend)
Siemens Healthineers —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Java
Field Operations Executive - Chinchwad
Rentokil Initial —Pimpri-Chinchwad, Maharashtra
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
- Health insurance
Quick apply
Associate Deal Desk Specialist
Convera —Pune, Maharashtra
- Data entry
- Communication skills
- Time management
Quick apply
Senior AI Engineer
Teradata —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
Quick apply
Senior Staff AI Engineer
Teradata —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- Java
- Databases
Quick apply
Staff Cloud AI Engineer
Teradata —Pune, Maharashtra
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply

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Sr Customer Care Specialist

Aspen Technology -
Pune, Maharashtra

Apply Now

Job details

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Salesforce
Microsoft Office
Bachelor's degree
Organisational skills
Customer support
Communication skills

Full job description

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Your Impact

Determining the eligibility of academic institutions against the University Program requirements.
Reviewing contractual terms and conditions and working with Legal.
Managing Salesforce opportunities and processing University Program renewals.
Handling incoming requests (phone, e-mail and web) from customers and employees pertaining to customer orders, shipments, product installations, licenses, invoices and general customer service inquiries
Conducting in depth review of license key configurations to understand customer requests for license key creation and delivery
Configuring and creating license files including providing emergency license files to troubleshoot plant down situations
Determining the correct license locking mechanism for each type of license file, retrieving license file locking mechanisms, and retrieving license system names
Determining currently used versions and upgrade paths available for customers
Providing access and delivering media upgrades and licensing to all internal and external customers
Processing all non-revenue license requests for internal and external customers
Providing triage for emergency/cybersecurity calls, includes collecting information about product, version and business impact
Conducting in depth customer entitlement review by analyzing Service License Agreements, Software Maintenance agreements and researching entitlement data in the corporate entitlement databases
Determining customer’s current credit status (outstanding invoices, credit hold and billing details) and working with Collections as needed to address customer requests
Determining tax jurisdiction for physical shipments of locking hardware and media
Conducting reviews of all Voice of the Customer Surveys and liaising with other departments to address customer feedback
Maintaining web support entitlement by validating, authorizing, and revoking end-user access
Generating reports for customer intelligence data from AspenTech field staff

What You'll Need

2-4 years of customer support experience in a fast-paced high-tech environment
College Degree preferred
Excellent customer service and interpersonal skills
Exceptional written and verbal communication skills
Strong attention to details and organizational skills
Demonstrated ability to handle multiple priorities
Ability to work under tight deadlines
Ability to work well with limited supervision
Experience with using Salesforce or other CRM preferred
Experience with using MS Office tools such as Word and Excel preferred

Apply Now

Refine Your Search

care specialist jobs in deccan pune maharashtra

Sr Customer Care Specialist

Sr Cloud(AWS) Engineer

Senior Specialist- Cyber Security Architecture

Applied AI Specialist

Sr AI Specialist

Senior Data Engineer (f/m/d)

Senior AI Engineer (GenAI & GCP Specialist)

Physiotherapist

Principal Technical Architect

UVM Verification specialist for ASIC and/or FPGA development

Smart 3D Application Analyst

Sr. Network Engineer

Sr Software Architect

AI Engineer

Sr Software Engineer (Backend)

Field Operations Executive - Chinchwad

Associate Deal Desk Specialist

Senior AI Engineer

Senior Staff AI Engineer

Staff Cloud AI Engineer

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