Deccan Pune Maharashtra Customer support representative Jobs – 143 Open Jobs Today

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Technical Designer-DigitalONE
Vodafone —Pune, Maharashtra
With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of…
4d
Technical Designer / Product Owner (Backend & Microservices) - VOIS
Vodafone —Pune, Maharashtra
Experienced backend developer with 6–10 years of hands-on expertise in Java, Spring Framework, Spring Boot and microservicesSkilled in REST APIs,…

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Technical Designer- SKY/AMF

Vodafone -
Pune, Maharashtra

Apply Now

Job details

Full-time
4 days ago

Qualifications

CI/CD
Authentication
Performance tuning
Gradle
Software troubleshooting
Kubernetes
Software deployment
DevOps
Business analysis
UNIX
Git
Databases
SQL
Docker
Continuous integration
Back-end development
Scripting
Scrum
Software development
APIs
Agile
Maven
PL/SQL
Billing
Communication skills
Shell Scripting

Full job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Amdocs RevenueONE Billing & Invoicing professional with expertise in telecom billing platforms, backend solution development and business analysis. This role combines hands-on technical delivery with solution design responsibilities, requiring close collaboration with Product Owners, Business Analysts and technology stakeholders. The successful candidate will play a key role in designing, developing and optimising RevenueONE billing and invoicing solutions while ensuring seamless integration with telecom BSS/OSS platforms and alignment with business objectives.

What you’ll do

Design, develop and support Amdocs RevenueONE Billing and Invoicing solutions to meet evolving business and operational requirements.
Analyse business requirements, billing processes and functional specifications to create scalable technical solutions and implementation plans.
Design and support integrations between Amdocs RevenueONE and telecom BSS/OSS platforms, ensuring reliable end-to-end billing and invoicing processes.
Develop and maintain backend components using programming languages, SQL, PL/SQL and UNIX shell scripting to support billing applications and system enhancements.
Troubleshoot application issues, perform root cause analysis and optimise system performance, reliability and operational efficiency.
Act as a technology representative for RevenueONE solution delivery, collaborating with business and technology stakeholders across a matrix environment.
Work with Product Owners, Business Analysts and Business Engagement Managers to translate business requirements into reusable technical designs and backend solutions.
Support cloud-native deployment approaches, CI/CD pipelines and containerised application delivery using Docker, Kubernetes, Git and Maven/Gradle.
Ensure solutions adhere to engineering best practices for performance, security, monitoring, maintainability and operational readiness.
Collaborate with QA, DevOps, Operations and cross-functional delivery teams within Agile/Scrum environments to achieve successful business outcomes.

Who you are

Hands-on experience with Amdocs RevenueONE Billing and Invoicing domain solutions and their integration with telecom BSS/OSS platforms.
Strong experience with Docker, Kubernetes, Git, Maven/Gradle, CI/CD practices and cloud-native deployment patterns.
Experience in software development using any programming language together with strong SQL, PL/SQL and UNIX shell scripting expertise.
Strong stakeholder engagement, communication, influencing and decision-making skills with the ability to work effectively in a matrix environment.
Experience working as a Backend Developer, Product Owner, Business Analyst or in a hybrid techno-functional capacity.
Proven ability to analyse business drivers and translate requirements into robust technical designs and scalable backend solutions.
Strong understanding of databases, API security, authentication, authorisation, logging, monitoring and performance tuning.
Experience working in Agile/Scrum delivery environments with QA, DevOps, Operations and business stakeholders.
Professional background in technical analysis, solution design and telecom business processes.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to work on strategic telecom billing and invoicing transformation programmes.
Exposure to large-scale Revenue Management and Billing platforms within a global telecommunications environment.
Collaboration with cross-functional business and technology teams across multiple markets.
Opportunity to influence solution design, technical direction and service delivery outcomes.
Experience working with modern DevOps, cloud-native and enterprise integration practices.

What skills you will learn

Advanced expertise in Amdocs RevenueONE Billing and Invoicing platform capabilities.
Telecom revenue management, billing lifecycle and BSS/OSS integration practices.
Enterprise-scale solution design, requirement analysis and stakeholder management techniques.
Modern CI/CD, containerisation and cloud-native deployment methodologies.
Agile product delivery and business-to-technology translation skills.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

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Follow us on social media and #StayConnected

LinkedIn: VOIS LinkedIn
Facebook: VOIS Facebook
Instagram: VOIS Instagram
You can also chat with our employees to learn more about our projects: Learn more about our projects

Apply Now

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customer support representative jobs in deccan pune maharashtra

Technical Designer- SKY/AMF

Technical Designer-DigitalONE

Senior Software Engineer - Java