Deccan Pune Maharashtra Customer support representative Jobs – 142 Open Jobs Today

Technical Designer-DigitalONE
Vodafone —Pune, Maharashtra
- Full-time
- Java
- Databases
- SQL
4d
Senior Software Engineer - Java
R Systems —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Java

Related jobs to explore

Based on your search for customer support representative

NGO - Program Manager - West Region (pune)
YoungHire — Hiring partner —Pune, Maharashtra
Oversee implementation of the Financial Literacy Programme across the West region through Ujjivan's branch network.
₹9,00,000 - ₹12,00,000 a year
Quick apply
NGO Program Manager - West Region (pune)
YoungHire — Hiring partner —Pune, Maharashtra
Oversee implementation of the Financial Literacy Programme across the West region through Ujjivan's branch network.
₹9,00,000 - ₹12,00,000 a year
Quick apply

I want to receive the latest job alerts for customer support representative in deccan pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near deccan pune maharashtra

Technical Designer jobs in Pune, Maharashtra

Work From Home , Indore Mp, Graphic Designer jobs in Indore, Madhya Pradesh

Web Designer jobs in Noida, Uttar Pradesh

Technical Designer jobs in Bhilai, Chhattisgarh

Technical Designer jobs in Tiruppur, Tamil Nadu

Technical Designer jobs in Patiala, Punjab

Technical Designer jobs in Hubli, Karnataka

Technical Designer-DigitalONE

Vodafone -
Pune, Maharashtra

Apply Now

Job details

Full-time
4 days ago

Qualifications

Spring Boot
CI/CD
Performance tuning
Java Certification
Cloud architecture
Gradle
Kubernetes
Software deployment
Business analysis
Git
Java
Databases
Microservices
SQL
Docker
Continuous integration
Back-end development
REST
Scrum
APIs
Agile
Maven
Communication skills
Spring framework

Full job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Backend Developer with strong expertise in Core Java, Spring Boot, Microservices and Amdocs DigitalONE Fulfilment solutions to support the design, development and delivery of scalable telecom applications. This role combines hands-on backend development, solution design and business analysis capabilities, requiring close collaboration with business and technology stakeholders. The successful candidate will play a key role in delivering DigitalONE Fulfilment solutions, designing integrations with BSS/OSS systems, translating business requirements into robust technical solutions and ensuring high standards of performance, reliability and maintainability.

What you’ll do

Design, develop and maintain backend services, REST APIs and microservices using Core Java, Spring Framework and Spring Boot.
Design and implement solutions within the Amdocs DigitalONE Fulfilment domain, including:
- Service Order Manager (SOM)
- Amdocs Universal Activator (AUA)
- Universal Service Manager (USM)
- Open Network Designer (OND) Service Catalogue
Analyse business drivers, functional requirements and telecom process needs to define backend service, integration and API requirements aligned with enterprise objectives.
Translate business requirements into scalable technical designs and reusable backend components.
Act as a backend technology representative for DigitalONE / Amdocs solution delivery across business and IT stakeholder groups.
Collaborate with Product Owners, Business Analysts and Business Engagement Managers to understand solution requirements and translate them into implementation plans.
Design and support integrations between DigitalONE Fulfilment components and telecom BSS/OSS platforms.
Develop and support CI/CD pipelines, containerised deployments and cloud-native delivery approaches using Docker, Kubernetes, Git and Maven/Gradle.
Ensure backend solutions meet business objectives while adhering to engineering best practices for security, performance, reliability, monitoring and maintainability.
Work collaboratively with local and central technology teams to establish appropriate application, infrastructure and deployment models to support delivery and operations.
Participate in Agile delivery ceremonies and work closely with QA, DevOps, Operations and business teams to support successful solution delivery.

Who you are

6 to 10 years of hands-on backend development experience with strong expertise in Core Java, Spring Framework, Spring Boot, REST APIs and microservices architecture.
Hands-on development and solution design experience within the Amdocs DigitalONE Fulfilment domain.
Proven experience working with:
Service Order Manager (SOM)
Amdocs Universal Activator (AUA)
Universal Service Manager (USM)
Open Network Designer (OND) Service Catalogue
Strong understanding of integrations between DigitalONE Fulfilment platforms and other telecom BSS/OSS systems.
Experience with Docker, Kubernetes, CI/CD practices, Git, Maven/Gradle and cloud-native deployment patterns.
Experience working as a Backend Developer with Product Owner, Technical Analyst or Business Analyst responsibilities.
Strong communication, stakeholder engagement, influencing and decision-making skills with the ability to operate effectively in a matrix environment.
Good understanding of SQL, databases, API security, authentication, authorisation, logging, monitoring and performance tuning.
Experience working in Agile/Scrum delivery environments with cross-functional teams.
Exposure to telecom business processes and DigitalONE development, including Order Capture and Order Handling solutions.
Professional experience in technical analysis, solution design and telecom business processes.
Must-Have Skills & Certifications
Core Java, Spring Framework, Spring Boot, Microservices and REST API development.
Amdocs DigitalONE Fulfilment domain expertise (SOM, AUA, USM and OND).
Docker, Kubernetes, Git, Maven/Gradle and CI/CD implementation experience.
Telecom BSS/OSS integration and solution design experience.
Strong stakeholder management and business-to-technology translation capability.
Good-to-Have Skills & Certifications
Cloud platform knowledge and cloud-native architecture experience.
Java Certification.
Product Owner Certification.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to work on strategic DigitalONE Fulfilment transformation programmes within a global telecommunications environment.
Exposure to complex telecom fulfilment and service orchestration ecosystems.
Collaboration with global business, architecture, delivery and operations teams.
Opportunity to influence solution design and technology decisions across enterprise platforms.
Experience delivering large-scale API, microservices and cloud-native solutions.

What skills you will learn

Advanced Amdocs DigitalONE Fulfilment architecture and implementation practices.
Telecom service fulfilment, orchestration and BSS/OSS integration expertise.
Enterprise-scale API and microservices architecture design.
Cloud-native deployment and container orchestration techniques.
Stakeholder engagement and solution delivery within complex matrix organisations.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media

LinkedIn: VOIS LinkedIn
Facebook: VOIS Facebook
Instagram: VOIS Instagram
You can also chat with our employees to learn more about our projects: Learn more about our projects

Apply Now

Refine Your Search

customer support representative jobs in deccan pune maharashtra