Yelahanka Satellite Town Bengaluru Karnataka Senior technical support engineer Jobs – 159 Open Jobs Today

Product Specialist
Enterpret —Bengaluru, Karnataka
- Hybrid work
- APIs
- AI
- Communication skills
6d
Sr. Engineer - Application Support N 4B
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- English
Quick apply
Sr. Technical Support Engineer - Data Security
Forcepoint Software Consulting India Private Limited —Bengaluru, Karnataka
- Email
- Computer Science
- Software troubleshooting
- Research
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Sr. Engineer - Application Support N 4B
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering.
Quick apply
9d
Sr. Developer - Application Development Microsoft N 4B
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
Experience working in Agile and Waterfall project environments. Support solution design, testing, deployment, and user adoption.
Quick apply

I want to receive the latest job alerts for senior technical support engineer in yelahanka satellite town bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical support engineer jobs near yelahanka satellite town bengaluru karnataka

Product Specialist jobs in Bengaluru, Karnataka

Senior Citizen, Part Time jobs in Virar, Mumbai, Maharashtra

Senior Citizen, Part Time jobs in Lucknow, Uttar Pradesh

Work From Home Technical Support jobs in Pune, Maharashtra

Ai Specialist jobs in Remote

Senior Technical Support Engineer jobs in Noida, Uttar Pradesh

Estimation Engineer jobs in Pune, Maharashtra

Senior Technical Support Engineer jobs in Chennai, Tamil Nadu

Non Technical jobs in Bengaluru, Karnataka

Senior Technical Support Engineer jobs in Ahmedabad, Gujarat

Technical Support, Service Desk,tech Mahindra jobs in Hyderabad, Telangana

Product Specialist jobs in Coimbatore, Tamil Nadu

Product Listing jobs in Surat, Gujarat

Product Specialist jobs in Mumbai Central, Mumbai, Maharashtra

Product Specialist jobs in Vadodara, Gujarat

Work From Home Product Manager jobs in Remote

Product Designer jobs in Kolkata, West Bengal

Product Specialist jobs in Remote

Product Management Internship jobs in Pune, Maharashtra

Product Specialist

Enterpret
Bengaluru, Karnataka

Apply Now

Job details

6 days ago

Qualifications

Slack
APIs
AI
Communication skills

Full job description

About Enterpret

Enterpret is redefining how companies understand and act on customer feedback.

We are building an AI-native platform that pulls feedback from every source surveys, support tickets, reviews, Slack, communities and turns it into clear, usable insight that teams can act on.

We work with some of the most product-driven companies in the world like Canva, Notion, Descript, Perplexity and more. We are backed by Kleiner Perkins, Canaan Partners, and Peak XV. Our mission is simple: make the voice of the customer impossible to ignore.

About the role

This role sits at the front line of how customers experience Enterpret. As a Product Specialist, you will become one of the deepest product experts in the company.

You will work directly with customers who have complex technical questions and real production data flowing into Enterpret.

You are here to understand how the product really behaves in the wild and help customers succeed when things get messy, technical, and ambiguous. You will work closely with Solution Architects, Customer Success, Product, and Engineering. Over time, you will help shape how we automate support, build AI agents, and turn repeat problems into scalable product improvements. This is a high-learning, high-impact role built for people who want to grow into senior technical and leadership positions.

What you will do

Become a deep expert on how Enterpret works across APIs, data pipelines, AI workflows, and integrations
Handle complex technical questions from customers that go far beyond basic support
Help debug real customer setups when data does not look right or pipelines break
Work with Solution Architects to understand customer architectures and spot risks early
Translate customer problems into clear inputs for Product and Engineering
Identify patterns across customer issues and push for better tooling, automations, and AI-driven workflows
Help test and validate new product features in real customer environments
Document edge cases, best practices, and workarounds so the entire company gets smarter

This role gives you direct exposure to how enterprise customers actually use the product, not just how we think they do.

What it takes

Strong technical curiosity and comfort working with software systems
Ability to understand APIs, data flows, and product behavior even if you are not writing large features
Clear communication skills when explaining technical issues to customers and internal teams
High ownership and persistence when things break or do not make sense
Desire to learn fast and grow into bigger responsibility

Why Enterpret

High Impact: Work on real customer problems and real production systems — not abstract homework — where what you learn directly shapes the product.
Ownership: End-to-end responsibility for the problems you take on, from first debug to lasting fix.
Complex Challenges: Get hands-on with AI workflows, data pipelines, and enterprise-scale customer environments.
Growth: Learn how high-growth SaaS products are built, sold, and supported, and grow fast into senior technical or leadership positions.
Culture: Open, collaborative, and values-driven environment with autonomy, surrounded by strong engineers, product thinkers, and operators.
Benefits: Competitive salary, equity, hybrid work setup, premium healthcare, and more.

What We Value

At Enterpret, we operate with a deep sense of ownership — we play for the team and do what it takes to win together. We care personally for our teammates while pushing each other with honest, actionable feedback. Above all, we approach everything with humility and a drive to keep learning and getting better.

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.

Apply Now

Refine Your Search

senior technical support engineer jobs in yelahanka satellite town bengaluru karnataka

Product Specialist

Sr. Engineer - Application Support N 4B

Sr. Technical Support Engineer - Data Security

More jobs to discover

I want to receive the latest job alerts for senior technical support engineer in yelahanka satellite town bengaluru karnataka

Explore jobs in more locations

Why Enterpret

What We Value

Equal Opportunities

Jobseeker tools

Employer Tools

Browse

Stay Connected