About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
As a Sr. Project Manager, Revenue Operations, you'll lead cross-functional initiatives that improve business processes, optimize technology, and enable scalable growth across our Go-to-Market organization. You'll partner with Sales, Marketing, Finance, Deal Desk, Channel, Customer Experience (CX), Professional Services (PS), and Business Systems to deliver projects spanning Salesforce CRM, GTM technologies, AI-enabled automation, system integrations, and business transformation.
You'll manage projects from planning through execution by driving project governance, stakeholder alignment, business requirements, UAT, executive reporting, and successful delivery of strategic RevOps initiatives. This role supports our US-based Go-to-Market organization and follows a 5:00 PM – 2:00 AM IST (Monday–Friday) schedule.
Here's a closer look at this key role:
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- Lead end-to-end delivery of strategic Revenue Operations initiatives.
- Manage projects across Salesforce CRM, GTM technologies, AI initiatives, automation, Lead-to-Revenue, Quote-to-Cash, and business transformation.
- Build and maintain project plans, timelines, RAID logs, Jira backlogs, and executive dashboards.
- Drive project governance, risk management, and stakeholder communication.
- Own the lifecycle of Revenue Operations technology initiatives from intake and prioritization through implementation and adoption.
- Evaluate business needs and help define solution options, process impacts, and implementation approach.
- Coordinate with internal stakeholders and external vendors to ensure smooth delivery of tools and system enhancements.
- Track project milestones, dependencies, open issues, and stakeholder actions to keep initiatives moving forward.
- Partner with Business Systems teams on Salesforce enhancements, system integrations, and automation initiatives.
- Gather business requirements and translate them into implementation plans.
- Coordinate User Acceptance Testing (UAT), deployment readiness, and business validation.
- Identify opportunities to simplify processes using automation and AI technologies.
- Support implementation of new GTM tools and business applications.
- Support tool rollouts, enhancements, and integrations by coordinating requirements, testing, communication, and training.
- Partner with business and technical teams to improve workflow efficiency, data quality, and user experience.
- Drive adoption of new processes and tools through clear communication, documentation, and change management support.
- Identify opportunities to simplify manual work and improve productivity through automation and AI-enabled solutions.
- Partner with Sales, Marketing, Finance, Deal Desk, Channel, CX, PS, and IT teams.
- Prepare executive presentations, business reviews, and leadership updates.
- Drive change management and user adoption for new processes and technologies.
What You'll Need:
- Bachelor's degree in Business, Engineering, Information Systems, or a related field.
- 4–6 years of Project Management or Program Management experience in a SaaS or technology-driven environment.
- Experience leading complex cross-functional initiatives involving multiple business stakeholders.
- Strong stakeholder management, communication, presentation, and executive reporting skills.
- Experience working in Agile, Scrum, or hybrid project management environments.
- Proficiency with project management and collaboration tools such as Jira, Confluence, Smartsheet, Asana, Monday.com, or similar platforms.
- Experience in Revenue Operations (RevOps), Sales Operations, Marketing Operations, Business Operations, or a similar Go-to-Market (GTM) function.
- Experience working with Salesforce CRM, GTM technologies, automation platforms, business intelligence tools, and AI-enabled productivity solutions.
- Experience partnering with Business Systems, IT, Engineering, or cross-functional business teams.
- Familiarity with SaaS business processes, including Lead-to-Revenue, Quote-to-Cash, and GTM operations.
- Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced, high-growth environment.
- PMP, PRINCE2, Certified Scrum Master (CSM), PMI-ACP, SAFe, or other Project Management certifications are a plus.
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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Notice Regarding Use of AI in Hiring
We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at [email protected].
By submitting your application, you acknowledge this notice.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor's U.S. Pay Transparency Nondiscrimination Provision.
