Kalamassery Kochi Kerala Telesales executive Jobs – 143 Open Jobs Today

Tele Calling Executive
CommunityMatrimony.com —Kochi, Kerala
- ₹13,000 - ₹17,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Telemarketing Executive / Telecaller
Neoempower Sports Solutions LLP —Kochi, Kerala
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply

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Telemarketing Executive / Telecaller
Neoempower Sports Solutions LLP —Kochi, Kerala
This is an excellent opportunity to utilize your communication skills and play a critical role in our sales pipeline. *Hindi and Tamil* language(basic).
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Tele Calling Executive

CommunityMatrimony.com
Kochi, Kerala

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Job details

Permanent | Fresher | Full-time
₹13,000 - ₹17,000 a month

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
English
12th Pass
Computer skills
Phone etiquette
Telemarketing
Communication skills

Full job description

Matrimony.com Ltd is the largest and the most trusted matrimony brand with employee strength of around 3500+ associates. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony, Jodii, Assisted services and Elite Matrimony in the matchmaking business. The marriage services vertical comprises of Wedding Bazaar.

We are the pioneer and leader in the online match making business with over 4 million active members availing these services.

Matrimony.com has a pan India presence with 7+ regional offices and 100+ company owned retail outlets. Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign. The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.

Job Title: Service Officer

Role Overview:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements

Skill and Competencies required:

Functional

Business Knowledge Process Knowledge
Product Knowledge
Customer Orientation
Language skills – English / Regional language
Telemarketing / Selling Skills
Basic computer skills – MS Excel, Word

Behavioral

Values – Integrity / Honesty / Respect
Communication – Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
Influencing Skills
Empathy
Self-driven / Initiative
Ability to manage stress
Willingness to learn

Education and Experience:

12th / Awaiting final year result
Freshers
Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Salary and Benefits

Grid shared
Incentive Rs. 36000/- to Rs.60000/- per annum
Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
Opportunities to learn and grow with the Company

Role: Telecalling /Telemarketing Executive

Industry Type: Internet

Employment Type: Full Time, Permanent

Role Category: Voice

Education: 12th

Pay: ₹13,000.00 - ₹17,000.00 per month

Benefits:

Provident Fund

Ability to commute/relocate:

Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Higher Secondary(12th Pass) (Preferred)

Work Location: In person

Quick apply

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