Grant Road Mumbai Maharashtra Customer service representative Jobs – 137 Open Jobs Today

Client Service Associate
SySpree Solutions —Mumbai, Maharashtra
- English
- Bachelor's degree
- Internship
Customer Service
TNS (Transnational Shipping India Private Limited) —Mumbai, Maharashtra

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Customer Service Executive (CSE)
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Client Service Associate

SySpree Solutions -
Mumbai, Maharashtra

Apply Now

Job details

Internship

Qualifications

English
Bachelor's degree
Digital marketing

Full job description

Join the leading Digital marketing agency in Mumbai

SySpree is a leading digital marketing agency in Mumbai and a web design company in Mumbai serving clients from different industries for the past 9 years and the response from them has been highly phenomenal.

We offer an entire gamut of services like Digital Marketing including Social media marketing, SEO, Web Designing and Branding. We have proved to be a reliable partner to many leading organizations in India and abroad. Leading organizations have partnered with us for their requirements in digital technology needs including web application development and mobile application development too

Role

We are looking for a Client Service Associate to join SySpree’s team. This is a unique chance for a self-motivated individual who is curious, and passionate about connecting to and engaging the client community. If this is you, we would love to have you on the team!

Manage the needs of our existing pool of clients

Learn and understand the different products and solutions available

Keep up to date on market trends and share the latest developments with clients

Engage clients to assist them with their enquiry and propose customized solutions

Prepare proposals and present them to clients when required

Liaise and coordinate with clients regarding their paperwork

Serve as an intermediary between the company and existing and newly onboarded clients.

Provide after-sales services over personal meetings, emails, phone calls and WhatsApp

Build and maintain long-term relationships with clients

Introduce clients to a wide range of products based on their suitability

Ensure all call reports and documentation

Achieve client relationship targets, reporting and KPIs set

Requirements

Candidate must possess at least a graduate degree

Required language(s): English (International Accent preferred)

A willingness to learn and adapt to the work culture

Strong grasp of workflow from onboarding to daily deliverables

Problem-solving mindset and strong attention to details

Dedicated to task and able to perform ad-hoc requirements

Client service experience in another digital marketing agency or a web design company in Mumbai

Others:

Organised and with an eye for detail.

Good time management and multi-tasking

Excellent interpersonal

Job Features

Job Category

Client Service

Position

Client Service Associate

Positions

Experience

2-3 years

Location

Thane, Mumbai India

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