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Sr. Engineer - DevOps 4B

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

CI/CD
System administration
Azure
Computer Science
Software troubleshooting
Atlassian Bamboo
Kubernetes
Ansible
DevOps
Microsoft SQL Server
Git
English
Windows
Master's degree
SQL
Analysis skills
Docker
Bachelor's degree
Terraform
Continuous integration
MA
Computer Engineering
Scripting
GitHub
Agile
Chef
BA
GitLab
Communication skills
Python
PowerShell
IaaS
Information Technology

Full job description

Sr. Engineer - DevOps

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Lead Consultant – Technical Operations Engineer (TechOps)

Role Summary

We are looking for a Technical Operations Engineer to support and maintain cloud-based platforms and applications hosted on Microsoft Azure. The role focuses on production support, incident management, platform monitoring, troubleshooting, and ensuring the availability and stability of business-critical services.

This position requires participation in a 24x7 support model, including rotational shifts, on-call support, and weekend coverage.

Key Responsibilities

Monitor and support production applications and infrastructure hosted on Azure.
Troubleshoot and resolve application, platform, infrastructure, and database-related issues.
Participate in incident management, problem resolution, and RCA activities.
Support Azure services, networking components, and security controls.
Manage and support Kubernetes (AKS), Docker, and containerized workloads.
Monitor and support SQL databases, including performance analysis, troubleshooting, and maintenance activities.
Configure and maintain monitoring and logging tools such as Grafana, Prometheus, Azure Monitor, and ELK.
Support CI/CD deployments and release activities.
Manage certificates, secrets, and Azure Key Vault.
Create and maintain operational documentation and runbooks.
Collaborate with development, infrastructure, and business teams to ensure smooth operations.

Required Skills

Strong experience supporting production environments on Microsoft Azure.
Good understanding of networking concepts and protocols.
Experience with Kubernetes (AKS), Docker, and containerized applications.
Experience with SQL Server and/or Azure SQL Database, including query analysis and performance troubleshooting.
Experience with monitoring and logging tools such as Grafana, Prometheus, Azure Monitor, or ELK.
Knowledge of Windows system administration.
Strong troubleshooting and analytical skills.
Excellent communication and stakeholder management skills.

Preferred Skills

Experience with Terraform, Ansible, or other Infrastructure as Code tools.
Knowledge of PowerShell or Python scripting.
Exposure to Azure DevOps and automation practices.
Azure certifications are an advantage.

Work Schedule

Willingness to work in a 24x7 support environment.
Participation in rotational shifts, on-call support, including nights and weekends.
Ability to respond to critical production incidents outside business hours when required.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Computer Science

Certifications

Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation), HashiCorp Certified Terraform Associate - UdemyUdemy

Required Skills

Agile Methodology, Agile Methodology, Artifactory, Atlassian, Atlassian Bamboo, Azure Devops, Chef (Software), Client Relations, Cloud Automation, Collaboration Tools, Design Thinking, DevOps, DevOps Coaching, DevOps Process Flow, DevSecOps, Docker (Software), ERP Software Selection, Executive Presence, GitHub, GitLab, Implementation Support, Inclusion, Information Technology Consulting, Infrastructure as a Service (IaaS), Infrastructure As Code (IaC) {+ 15 more}

Language

English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

DevOps

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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