Malur Karnataka Data engineering Jobs – 156 Open Jobs Today

Customer Relationship Manager
Uniservice Apartment Solutions —Whitefield, Bengaluru, Karnataka
- ₹22,000 - ₹26,000 a month
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Life insurance
Quick apply
13d
Lead AI Engineer
Athenahealth —Whitefield, Bengaluru, Karnataka
- Full-time
- System design
- Java
- AWS
- Health insurance
1d
Senior Security Engineer – Security Team
Nextwebi IT Solutions Pvt Ltd —Hoodi, Bengaluru, Karnataka
- From ₹6,00,000 a year
- Full-time
- Azure
- Master's degree
- AWS
- Health insurance
Quick apply
5d
Senior Engineer - Integrations
Thomson Reuters —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Work from home
Lead Security Engineer
Thomson Reuters —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Work from home
Cyber Security Consultant - CSRO
Société Générale —Bengaluru, Karnataka
- Azure
- AWS
- Project management
Lead system Engineer - CAST Devops
Société Générale —Bengaluru, Karnataka
- DevOps
- Master's degree
- Project management

More jobs to discover

Find similar jobs that you might be interested in.

Lead AI/ML Engineer(MCP , terraform, Agentic Protocols,LLMs)
Optum —Bengaluru, Karnataka
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to,…
AI Lead , Autonomous
ABB Global Industries and Services Private Limited —Bengaluru, Karnataka
Drive execution discipline, technical feasibility and stakeholder coordination by defining clear objectives, scope, success criteria and decision gates for AI…
Quick apply

I want to receive the latest job alerts for data engineering in malur karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data engineering jobs near malur karnataka

Lead Security Engineer jobs in Bengaluru, Karnataka

System Engineer jobs in Bengaluru, Karnataka

Lead Engineer jobs in Chennai, Tamil Nadu

Chemical Engineer jobs in Maharashtra

Lead Engineer jobs in Gurugram, Haryana

Gen Ai Engineer jobs in Gurugram, Haryana

Lead Engineer jobs in Bengaluru, Karnataka

Qa Engineer Remote jobs in Pune, Maharashtra

Lead Engineer jobs in Maharashtra

Senior Security Engineer jobs in Hyderabad, Telangana

Senior Security Engineer jobs in Bengaluru, Karnataka

Diploma Civil Engineer jobs in West Bengal

Senior Security Engineer jobs in Karnataka

Vlsi Design,verification Engineer Fresher jobs in Bengaluru, Karnataka

Senior Security Engineer jobs in Remote

Customer Relations Representative jobs in Patna Junction Railway Station, Patna, Bihar

Customer Relations Representative jobs in Parwanoo, Himachal Pradesh

Customer Relations Representative jobs in Prabhadevi, Mumbai, Maharashtra

Customer Relations Representative jobs in Rustampura, Surat, Gujarat

Swiggy, Customer Service Work From Home jobs in Remote

Customer Relationship Manager

Uniservice Apartment Solutions -
Whitefield, Bengaluru, Karnataka

Quick apply

Job details

Permanent
₹22,000 - ₹26,000 a month
13 days ago

Benefits

Provident Fund
Leave encashment
Health insurance
Life insurance
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Facilities management
Complaint handling
Microsoft Office
CMMS
Bachelor's degree
Maintenance Connection
Communication skills
Property management

Full job description

Job Summary

We are looking for a Customer Relationship Manager (CRM) to act as the primary point of contact between the facility management team and clients/residents. The role is responsible for ensuring excellent customer experience, timely resolution of complaints and service requests, effective coordination with operations teams and vendors, and compliance with agreed SLAs and KPIs.

The CRM will work closely with Maintenance, Housekeeping, Security, Engineering, Finance, Procurement and Facility Operations teams to ensure smooth service delivery and high customer satisfaction. These responsibilities are consistent with current FM CRM roles, which emphasize complaint tracking, work-order coordination, customer follow-up, SLA performance and reporting. IIndeed+2

Key Responsibilities

Act as the primary contact for clients, residents, tenants and occupants for facility-related queries, complaints and service requests.
Receive, record, track and close customer complaints through CRM, email, phone, apps or other communication channels.
Ensure all service requests are addressed within the agreed Turnaround Time (TAT) and SLA.
Coordinate with Maintenance, MEP, Housekeeping, Security, Landscaping, Engineering and other operational teams for issue resolution.
Generate and follow up on work orders with internal teams and external vendors.
Keep customers informed about the status, expected completion time and resolution of their requests.
Handle customer escalations professionally and ensure appropriate corrective action.
Conduct regular customer/client interactions, feedback meetings and satisfaction surveys.
Monitor customer satisfaction, complaint trends, recurring issues and service quality.
Coordinate with vendors and contractors to ensure service quality and SLA compliance.
Support move-in/move-out, inspections, handovers and other customer-facing activities where applicable.
Maintain accurate customer records, complaint logs, service reports and communication history.
Prepare daily, weekly and monthly MIS reports covering complaints, TAT, pending requests, escalations, customer feedback and SLA performance.
Coordinate with Finance for billing-related customer queries, payment issues and service-related documentation.
Support Facility Managers in client meetings, operational reviews and service improvement initiatives.
Identify recurring service issues and recommend preventive/corrective actions.
Assist in community engagement, customer events and initiatives designed to improve customer experience.
Maintain confidentiality of customer and facility information.

Key Performance Indicators (KPIs)

Customer satisfaction / CSAT
Complaint resolution within agreed TAT
SLA compliance
Number of open and overdue complaints
First-time resolution rate
Escalation rate
Customer retention / relationship health
Quality of customer communication
Vendor/service response time
Accuracy and timeliness of MIS reports

For senior CRM roles, current FM job descriptions also commonly include client reviews, relationship retention, NPS/customer-health metrics, vendor SLA management and operational reporting. LLinkedIn+1

Required Qualifications & Skills

Graduate degree in any discipline; a qualification in Facility Management, Hospitality, Business Administration, Engineering or Property Management is an advantage.
3–7 years of relevant experience in facility management, property management, hospitality, residential communities or customer relationship management.
Excellent verbal and written communication skills.
Strong customer-service and complaint-handling skills.
Good coordination and stakeholder-management abilities.
Strong follow-up and problem-solving skills.
Good knowledge of MS Excel, Word, PowerPoint and email.
Experience with CRM, ticketing systems, CAFM/CMMS or resident-management applications is preferred.
Ability to prepare MIS reports and analyze customer/service data.
Ability to handle difficult customers and escalations professionally.
Good understanding of FM services, SLAs, KPIs and vendor coordination.

Preferred Candidate Profile

The ideal candidate should be customer-focused, proactive, well-organized and confident in dealing with clients and multiple operational teams. Experience in residential communities, commercial buildings, corporate facilities or integrated facility management will be an advantage. Current Bengaluru FM CRM openings similarly emphasize communication, complaint coordination, reporting, MS Office and coordination with maintenance and other site teams. FFoundit

Employment Details

Employment Type: Full-time
Work Location: On-site
Working Days: 6 days / week, as per site requirements
Shift: As per facility operational requirements

Pay: ₹22,000.00 - ₹26,000.00 per month

Benefits:

Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

data engineering jobs in malur karnataka

Customer Relationship Manager

Lead AI Engineer

Senior Security Engineer – Security Team

Senior Engineer - Integrations

Lead Security Engineer

Cyber Security Consultant - CSRO

Lead system Engineer - CAST Devops

More jobs to discover

I want to receive the latest job alerts for data engineering in malur karnataka

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected