Req ID: 389142
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Industry Consulting Director to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Description – Senior Delivery Manager | BFSI
Location: Noida
Experience: 15+ Years
Role: Senior Delivery Manager / Delivery Leader – BFSI
Role Overview
We are seeking an experienced Senior Delivery Manager to lead large-scale technology delivery for a strategic Banking Financial Services (BFSI) client. The role requires strong ownership of end-to-end delivery, client relationships, program governance, financial management, people leadership, risk management, and technology transformation.
Key Responsibilities
- Own end-to-end delivery of multiple BFSI technology programs, ensuring commitments across scope, schedule, quality, budget, and SLAs/KPIs.
- Act as the senior client interface, managing executive stakeholders, governance forums, escalations, delivery reviews, and overall customer satisfaction.
- Lead large, geographically distributed teams across application development, modernization, cloud, DevOps, testing, production support, and AI-enabled transformation.
- Drive program financials including budgeting, forecasting, revenue/margin management, resource utilization, productivity, and cost optimization.
- Establish strong delivery governance, proactively managing risks, dependencies, issues, change requests, and corrective actions.
- Drive Agile/SAFe delivery, engineering excellence, automation, CI/CD, DevOps, quality improvement, and operational resilience.
- Partner with client and internal teams on solutioning, estimation, SOWs, RFP/RFI responses, transition planning, and account growth opportunities.
- Ensure adherence to BFSI security, regulatory, risk, audit, data privacy, and compliance requirements.
- Build and mentor a strong leadership pipeline across Project Managers, Architects, Engineering Leads, Scrum Masters, and Delivery Leads.
- Drive adoption of GenAI/Agentic AI and AI-assisted engineering to improve delivery productivity, quality, automation, and operational efficiency.
Required Skills Experience
- 15+ years of IT experience, with significant experience in Delivery/Program Management for large enterprise clients.
- Strong BFSI domain experience across Banking, Payments, Cards, Lending, Insurance, Capital Markets, or Financial Services.
- Proven experience managing large teams (50–100+), multi-vendor programs, and global delivery models.
- Strong understanding of cloud (AWS/Azure), microservices, APIs, DevOps/CI-CD, application modernization, data platforms, and production support.
- Strong commercial skills covering budgeting, estimation, forecasting, utilization, margin, and contract/SOW management.
- Excellent executive stakeholder management, communication, negotiation, escalation management, and problem-solving capabilities.
- Experience with Agile/Scrum/SAFe and preferably PMP/CSM/SAFe or equivalent certifications.
Preferred
Experience leading GenAI/Agentic AI transformation programs, cloud modernization, managed services, and large-scale transition programs would be advantageous.
Location: Noida | Work Model: Hybrid/Client aligned | Industry: BFSI
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
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