Kerala Electronics communication engineer Jobs – 124 Open Jobs Today

L1 Network Engineer
Zentryx Global Systems Pvt Lts —Kochi, Kerala
- ₹8,000 - ₹15,000 a month
- Overnight shift
- Computer Science
- Windows
- Analysis skills
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Service Engineer
OPPO Kerala —Kottayam, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Schematics
- Electrical experience
- In-person
- Health insurance
- Paid sick time
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L1 Network Engineer

Zentryx Global Systems Pvt Lts
Kochi, Kerala

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Job details

Permanent | Full-time
₹8,000 - ₹15,000 a month
2 hours ago

Qualifications

BCS
TCP
Computer Science
CCNA
LAN
Windows
Firewall
DHCP
Analysis skills
Bachelor's degree
IT support
DNS
Network support
IP networking
Linux
TCP/IP
Network monitoring
Diploma
Communication skills
Information Technology
VPN

Full job description

L1 Network Support Engineer

Department: Network Operations / NOC
Location: Kochi, Kerala
Experience: 1 Year
Employment Type: Full-time
Work Mode: On-site

About the Role

Zentryx Global Systems Pvt. Ltd. is looking for a proactive and technically skilled L1 Network Support Engineer to join our Network Operations team. The role involves monitoring network infrastructure, providing first-level technical support, troubleshooting network-related issues, and ensuring the availability and stability of network services.

The ideal candidate should have a basic understanding of networking concepts, strong troubleshooting skills, and the ability to work effectively in a shift-based NOC environment.

Key Responsibilities

Monitor network devices, connectivity, and alerts using NMS and monitoring tools.
Provide L1 support for network connectivity and infrastructure-related issues.
Troubleshoot LAN, WAN, Wi-Fi, VPN, and basic routing/switching issues.
Perform initial diagnosis and resolution of network incidents.
Monitor and troubleshoot switches, routers, firewalls, and access points.
Handle user connectivity issues and provide timely technical assistance.
Perform basic configuration and troubleshooting of network devices under defined procedures.
Escalate unresolved or complex issues to L2/L3 teams with proper technical details.
Maintain accurate incident, troubleshooting, and shift handover records.
Follow defined SOPs, escalation matrices, and network support procedures.
Coordinate with internal teams, service providers, and vendors for issue resolution.
Perform basic network health checks and preventive monitoring.
Ensure timely response and resolution of incidents in accordance with SLA requirements.
Participate in rotational shifts and provide support during planned maintenance or critical incidents.

Required Technical Skills

Good understanding of TCP/IP, LAN, WAN, DNS, DHCP, and OSI Model.
Basic knowledge of routing and switching concepts.
Familiarity with VLANs, subnetting, IP addressing, and network troubleshooting.
Basic knowledge of Cisco/HP/Aruba or equivalent network devices.
Understanding of common network troubleshooting commands such as ping, tracert/traceroute, ipconfig/ifconfig, and nslookup.
Basic understanding of VPN, Wi-Fi, and firewall concepts.
Familiarity with network monitoring/NMS tools is an advantage.
Basic knowledge of Windows and Linux troubleshooting is preferred.

Soft Skills

Strong analytical and troubleshooting ability.
Good verbal and written communication skills.
Ability to work under pressure and handle multiple incidents.
Strong attention to detail and documentation discipline.
Willingness to work in a 24×7 rotational shift environment.
Good teamwork and coordination skills.
Ability to follow SOPs and escalation procedures.

Education & Experience

Diploma/Bachelor's degree in Computer Science, Information Technology, Networking, Electronics, or a related field.
Minimum 1 year of experience in Network Support, NOC, IT Support, or a related role.
CCNA certification or equivalent networking knowledge will be an advantage.

Key Performance Areas

Network monitoring and availability.
Incident response and timely resolution.
SLA compliance.
Effective escalation and coordination.
Accurate shift documentation and handover.
Adherence to network operations procedures and security standards.

What We Offer

Practical exposure to enterprise network infrastructure.
Opportunities to work with network monitoring and troubleshooting tools.
Professional growth within the Network Operations team.
Exposure to real-time NOC operations and enterprise IT environments.

Pay: ₹8,000.00 - ₹15,000.00 per month

Experience:

IP networking: 1 year (Preferred)

License/Certification:

CCNA (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

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