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Salesforce CRM Architect

Aliqan Technologies -
Remote

Quick apply

Job details

Contractual / Temporary
₹1,50,000 - ₹1,80,000 a month
1 day ago

Qualifications

CI/CD
Data migration
Salesforce
NetSuite
SOAP
Continuous integration
Territory management
REST
APIs
Predictive analytics
AI
Communication skills
Design patterns

Full job description

Job title: Salesforce CRM Architect

Position: Job Description – Salesforce CRM Architect

Location: Remote

Experience: 7+ Years

Domain: Salesforce

Start Date: Immediate

Work Timings: US Shift (1:30 PM to 9:30 PM IST)

Key Responsibilities:

 Own the end-to-end CRM architecture for Sales Cloud and Service Cloud within the multi-brand organization, including data model, sharing/security model, and automation strategy.

 Design a canonical, extensible object and data model that supports roughly 30 brands operating on a shared platform, balancing brand-specific needs against long-term maintainability.

 Define and enforce architectural standards, design patterns, and governance across application pods to keep the platform consistent as new brands migrate onto the existing ecosystem.

 Lead technical discovery and solution design for brand migrations — assessing legacy CRM instances, mapping data and process gaps, and designing the target-state Salesforce architecture.

 Design and oversee integrations between Salesforce and adjacent systems (Marketing Cloud, Data Cloud, NetSuite/ERP, Revenue Cloud, and third-party applications) using REST/SOAP APIs, middleware (MuleSoft, Boomi, or similar), and event-driven patterns.

 Architect and guide large-scale data migration and integration strategies, including deduplication, matching/merge logic, and data quality governance across brands.

 Partner with the Marketing Cloud, Data Cloud, and Revenue Cloud Advanced architects to ensure a coherent, well-governed platform architecture end to end.

 Evaluate platform capabilities (Flow, Apex, Lightning Web Components, Agentforce, Einstein) and make build-vs-configure and buy-vs-build recommendations.

 Conduct architecture and code reviews, mentor developers and admins across pods, and maintain solution and system architecture documentation, including ERDs.

 Guide environment strategy, release management, and CI/CD practices (e.g., Copado) in partnership with the DevOps and QA (Provar) functions.

 Monitor platform health — org limits, technical debt, performance — and proactively recommend remediation as the org scales.

 Support go-live, hypercare, and post-implementation enhancements across migrating brands, working within the 5x pod delivery model.

Required Skills & Qualifications:

 7+ years of Salesforce experience, including significant time in an architect-level role spanning Sales Cloud and Service Cloud.

 Proven experience designing and governing a shared, multi-org or multi-brand Salesforce data model at enterprise scale.

 Strong grounding in Salesforce security architecture (roles, profiles, permission sets, sharing rules, territory management) in a multi-tenant-style environment.

 Exposure to AI powered development, Generative AI, predictive analytics, or intelligent automation.

 Hands-on experience with declarative and programmatic customization (Flow, Apex, Lightning Web Components) and knowing when each is the right tool.

 Experience architecting integrations across a broader Salesforce ecosystem (Marketing Cloud, Data Cloud, CPQ/Revenue Cloud) and external systems such as ERP/NetSuite.

 Experience leading data migration and consolidation efforts, including large-scale data cleansing, deduplication, and cutover planning.

 Familiarity with Agentforce and Einstein, and an interest in applying AI-driven capabilities within the CRM.

 Comfortable operating within a multi-brand, multi-pod delivery model and collaborating across distributed, cross-functional teams.

 Excellent written and verbal communication skills, with the ability to translate technical architecture for executive and non-technical audiences.

Pay: ₹150,000.00 - ₹180,000.00 per month

Work Location: Remote

Quick apply

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