Job Title: Client Relations Executive Assistant (Front Desk)
Location: Pachakuth Tattoo & Piercing Studio, M G Road , Kochi, Kerala
Salary: ₹15,000 per month
Working Hours: 10:30 AM – 7:30 PM
Working Days: 6 days a week (1 rotational weekly off)
About us :-
Pachakuth Tattoo & Piercing Studio is a premium body art studio dedicated to providing exceptional tattooing and piercing experiences in a safe, hygienic, and creative environment.
About the Role:-
We are looking for a friendly, energetic, and customer-focused Client Relations Executive Assistant to support our Client Relations Manager and ensure a seamless experience for our clients visiting the studio.
This is an excellent opportunity for a fresher or an entry-level professional who enjoys interacting with people, has strong communication skills, and can manage front desk operations in a creative and dynamic environment.
Key Responsibilities:-
- Welcome and assist clients visiting the studio in a warm and professional manner.
- Support the Client Relations Manager in handling daily studio operations.
- Respond to client enquiries through phone calls, WhatsApp, Instagram, and other communication channels.
- Assist in scheduling and managing tattoo and piercing appointments.
- Coordinate with artists and piercers to ensure smooth appointment flow.
- Handle client follow-ups, appointment reminders, and basic customer support.
- Assist with payment collection and maintain accurate transaction records.
- Maintain client records and update appointment schedules.
- Ensure the reception and waiting area remain organized and presentable.
- Act as a point of contact when the Client Relations Manager is unavailable or on leave.
- Support administrative and operational tasks as assigned.
- Manage inventory of tattoo and piercing supplies, ensuring adequate stock levels and accurate inventory records at all times.
Requirements
- Excellent verbal and written communication skills in Malayalam and English.
- Pleasant personality with strong interpersonal skills.
- Well-groomed, presentable, and professional appearance.
- Comfortable interacting with clients from diverse backgrounds.
- Basic computer skills and familiarity with WhatsApp, Instagram, email, and Google applications.
- Strong organizational and multitasking abilities.
- Positive attitude and willingness to learn.
- Freshers are welcome to apply.
Preferred Qualifications
- Previous experience in customer service, front desk, hospitality, retail, salon, wellness, or clinic environments is an advantage but not mandatory.
- Interest in the tattoo, piercing, fashion, beauty, or creative industries is a plus.
To Apply
Please send your resume along with a recent photograph to [email protected] with the subject line: "Application – Client Relations Executive Assistant"
Pay: ₹9,815.67 - ₹15,000.00 per month
Benefits:
Work Location: In person
