Job Family Group:
Sales Group
Job Description:
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Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.
At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally.
This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership
Technical Services Engineer - East
The Technical Engineering role provides engineering expertise and value selling support to Sales based on breadth of technical knowledge and extensive experience in the Industrial market. Role will support field-based technical service needs. Technical Engineer plays a significant role in developing and documenting the value proposition for new customer sales opportunities. Additionally, this role will support preventing the loss of existing business that comes under competitive threat.
What you will deliver:
Demonstrate Safety Leadership and ensure HSSE excellence is achieved & maintained
Conduct field testing of new and reformulated Castrol Industrial products & services
Serve as industrial application expert, supporting internal and external stakeholders
Actively support division sales teams in the acquisition of new business
Work with sales to provide proven, cost effective, and timely solutions to customers’ process and product application issues using sound problem solving techniques
Develop and provide high quality technical training to internal and external stakeholders
Document and share best practices in case studies highlighting the benefits derived from Castrol products and services
Support wider business objectives by participating or leading projects as needed to enable delivery of the Industrial strategy
Act as mentor and trainer to salespeople and engineers with less experience
Analyse Used Oil Analysis reports and comment as needed to enable informed decision making
Experience and Qualifications:
Education
Bachelor's degree or equivalent experience in Engineering – Mechanical, Chemical, Lubrication, Manufacturing, or another related field
Experience
Minimum of 5 years industrial technical experience
Must be technically savvy and experienced in using Microsoft Office Suite, Sales CRM (i.e. Salesforce), and other sales/engineering related tools
Expertise in Metalworking fluids and High Performance Lubricants along with related field applications across many customer market segments
Strong value selling and external communication skills
Knowledge and understanding in sustainability (energy savings, water reuse, net zero, etc.) preferred
Skilled in the use of structured problem solving techniques
Must be at least 18 years of age; Legally authorized to work in the United States; and not require sponsorship for employment visa status (i.e. H1B, TN, etc.) now or in the future
Conduct one’s self in a manner that is safe, ethical, and consistent with applicable laws and regulations, BP Requirements, BP Who we are and our HSSE goals as required in BP’s Code of Conduct
Products and Services Knowledge: Mastery
Problem Solving: Mastery
Project Management: Skillful
Customer Training: Skillful
Measuring & Demonstrating Customer Value: Mastery
Skills & Competencies
Customer relationship management
Sales analysis
Relevant knowledge of Manufacturing Industry
Territory management
Ability to manage Distributor network and managing indirect sales representatives. Ability to lead and Motivate team to achieve company objectives - Mastery
Ability to execute company offers, programmes with the help of distributor partners !!
At Castrol, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Travel Requirement:
Up to 50% travel should be expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is a hybrid of office/remote working
Skills:
Channel Management, customer and competitor understanding, Customer promise execution, Customer Segmentation, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital Fluency, Internal alignment, market, Negotiating value, Offer and product knowledge, Operational pricing, Sales forecasting/demand planning, Sector, Using insights dashboards
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Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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Disclaimer
This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.
