Mumbai Maharashtra Technical support representative Jobs – 154 Open Jobs Today

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Zonal Sales Manager, Ahmedabad

Zimmer Biomet -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Business analysis
English
Communication skills

Full job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

Job Summary

The primary objective of the Zonal Sales Manager (ZSM) (Recon) is to ensure achievement of secondary sales objectives by providing excellent service and advice to current customers within an assigned geographic area, whilst also leveraging new and existing business with the aim of growing market share.

Additionally, this role acts as a mentor for new Sales Colleagues and Clinical Support Representatives (outsourced scrubbing resources) within a designated geographic area. Case support coordination, conversion of new business opportunities and some business analysis are required in this role.

The role is intended to provide a development pathway for experienced and successful Sales Personnel moving toward a career in sales management.

This responsibility involves a significant amount of time spent within the operating theatre environment and the incumbent must demonstrate an understanding of this environment and of the role as both a representative of Zimmer Biomet and a part of the operating theatre team. The ZSM is responsible for supporting current business in the Recon range of products, and to actively grow the business by gaining new accounts and increasing Market Share.

This responsibility involves a significant amount of time spent both enhancing current business and development of future business opportunities.

The ZSM (Recon) should possess a strong working knowledge of Zimmer Biomet and competitor products. As a pivotal role within the organization, the ZSM acts as a liaison point between the customer and the various internal departments (eg. Marketing, Finance, Operations) whose work impacts or is impacted by field activity.

As a conduit of information to and from the field, ZSM must also facilitate the flow of information regarding changes in the industry, customer environments, or competitor activity to others within the larger Zimmer Biomet organization.

How You'll Create Impact

Support and Review Current Business (40%)

Actively contact current and potential customers and attend to resulting customer requests.
Increase Market Penetration through gaining new customers & developing customer relationships in defined market segments & assigned territory
Conduct in-servicing and workshops on products.
Maintain good relationships with key accounts & seek to continue leverage of existing business relationships.
Responsibility of achieving Primary and Secondary sales in the designated territory and Key Accounts.

Targeting and Conversion of Business (50%)

Establish relationships with key decision makers (KOLs) currently using competitor products, within targeted geographical & product areas.
Have superlative technical product knowledge of Zimmer Biomet products in terms of USP, product features, benefits etc.
Should be well versed with competition products- their USP, product features and benefits and be able to use it to Zimmer Biomet advantage.
Present proposal to decision makers and convert customers to usage of Zimmer Biomet products.
Regularly visit existing customers and maintain network of key opinion leaders to achieve the assigned AOP
Responsible for the preparation of quotations for sales query as well as documentation for submission of tenders. To engage in the negotiation of prices in line with the guidelines from management.
SPOC to customer for scientific product related query and planning of scientific conferences
Provide surgical case coverage, follow up support and troubleshooting for all Ortho surgeons
Conduct required training for new accounts on all products
Guide & supervise the activities of outsourced scrubbing resources

Management Reporting (5%)

Completion of reports as required by NSM/RSM (or others), including monthly reports & expenses.
Prepare ad-hoc reports on an as-required basis.
To liaise with Distributors for effective customer service, order procurement for primary sales and realization of receivables from Distributors/Hospitals of the territory in co-ordination with the Area/Regional Sales Manager and Finance Department.

Technical Learning and Skill Development (5%)

Attendance at relevant workshops and, where required, completion of learning assessment exercises.
Study relevant clinical articles & data to build knowledge base and provide relevant advice to customers & staff.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Expected Areas of Competence

Strong communication skills with proficiency in English.
Well versed with internal & competition Product/Technical Knowledge
Commercial Acumen
Result Orientation
Inter-personal skills
Tenacity
KOL management

Education/Experience Requirements

The successful candidate must possess the following:

Tertiary qualifications in Business, Commerce, Marketing or Paramedical discipline.
Tertiary qualifications in nursing/ science or a related discipline or compensating work experience.
7-8 Yrs experience

The candidate must have the following level of experience in, or knowledge of:

Previous experience in medical device sales – Orthopaedics, Capital, Equipment, Diagnostic.
Demonstrated sales abilities & a track record of successful selling to the medical profession

Travel Expectations

90% of the time

EOE/M/F/Vet/Disability

Apply Now

Refine Your Search

technical support representative jobs in mumbai maharashtra

Zonal Sales Manager, Ahmedabad

District Manager (SET), Ahmedabad

Business Development Manager- Commercial Accounts

Senior Civil/Structural Substation Design Engineer, Design Engineering

Lead Piping Engineer

Manager ‐ Technical Superintendent (T15) - Tanker

Manager ‐ Technical Superintendent (T08) - Tanker

Manager ‐ Technical Supritendent (T5) - Tanker

Field Service Engineer

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Travel Expectations

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